What was your funniest dealings with a customer service Rep?
Asked by soleofsoul
Answers can be from the customer or the Reps point of view.

Best Answer:
You may be interested to know that American corporations like Dell and HP are outsourcing call center facilities to India. In India, employees are trained to adopt regional American accents and pretend that they are from Alabama, Wisconsin, etc. They also use fake "American" names to identify themselves. This is all so that the American customer phoning for support feels comfortable. So "Bob from Atlanta" could really be "Jagvir from Mumbai", and you would never know the difference!

I called ATT about my phone service in CT. Finally I got a human being-who only handled issues in Texas and spoke Spanish!
Answered by Jill&Justin

We're talking years ago...like 1976. I was at the movies and the line up for popcorn was really long, so I went and found a seat with my husband and then, I left the cinema to buy popcorn and pop. When I got to the concession, it was open but the clerk wouldn't sell me any popcorn. I asked why and she said "If I sell it to you now, I won't have any to sell later." I didn't have a come-back for her.
Answered by Something Special

well i had a problem with my simcard. i called up customer care and they said they are upgrading their centre
Answered by me me and me!!!

I once had to argue with a Rep that New Mexico was indeed part of the US... Once when I was working the phones at a travel agency I took a call from an angry client...she was angry because we sold her a Vegas trip and when they went her husband left her for a Vegas stripper and we should have known better than to send them there! She wanted to sue us!
Answered by birdchirp

I was in Florida and the impending hurricane was all over the news. I called the airlines to see if my flight would be cancelled and the CS rep said why would it be cancelled. I told her about the hurricane and she said she didn't know what I was talking about. I made it out of florida with about an hour to spare. I wrote to the airline to complain and their response was that I could not expect the CS reps to know about weather problems at the airports. Never flew ifly again. ooops they went out of business no wonder
Answered by bobbalou27

She was a psychic working for an advertising firm and had forgotten herself for a moment, it was so busy on the phones, she stated giving me a reading and told me I was wearing my dads ring first time in a year. I was !Then she came to and got embarrasd. Apologized for her "trainee" and hung up.
Answered by tonyintoronto@rogers.com

i was a rep for sprint and a guy called in mad that his cell was off. i understood him being upset about that; who wouldn't be? what was funny was how he acted. i told him that his phone was off because he had gone over his minutes and the overage charges had put his account balance over his spending limit. he wasn't mad about any extra charges though, he was mad that he had a limit. he insisted that he was filthy rich so he shouldnt have a limit on his account. he told me (im not kidding) that he spent more on gum than his $250 limit, and then went into listing exactly how much he spent on every thing he owns including his house, car, jeans, etc. i dont know how honest he was being, but it was pretty funny.
Answered by Joey

over the phone me and mike from american airlines both agreed neither one of us knew how to properly order our coffee at starbucks. mike was cool, he talked to his superviser and got some of my fees waived. i was very far from in the mood for a superviser that night.
Answered by nodumgys