What is the job description for customer service rep?
Asked by Vicky Z

Best Answer:
The duties and tasks of an employee will vary according to the industry in which the customer service representative is working in. For instance, a customer service representative employed by the branch office of a may perform the work of others, like those duties of a teller or new account clerk as required. A customer service rep employed by an insurance agency works with agents, insurance companies, and policyholders. Detailed info here: http://www.careeroverview.com/customer-service-careers.html

Sorry, but your question is too vague. Customer Service Rep. in what industry?
Answered by Cynthia P