administrative assistant?
Asked by Answer Girl 2007
I'm looking for a job as an administrative assistant/receptionist/clerical work, etc. I'm working on my degree in English and I go to school at night. What do employers look for when hiring for these positions? What should I add to my resume to help get the job? I have lots of customer service experience from previous jobs. I also have pretty decent writing skills. I'm friendly and good with people too.

Best Answer:
First, there is a huge difference in an administrative assistant and a receptionist or general clerk - although, in a small office setting, an admin assistant may perform all duties. A receptionist who is only a receptionist will answer phones, take messages, greet clients as they arrive, and maybe do some filing and a small amount of paperwork. As these are the only duties, the pay will not be great. A general clerk might make a little more, if they are doing more and have a little more responsibility than the receptionist. An administrative assistant generally reports to one or maybe two people, and does specific job functions that require accuracy, attention to detail, really great typing skills, a good working knowledge of whatever computer programs the company uses daily, and the ability to work without a lot of supervision, as she or he will mostly working alone on whatever the assigned tasks are. An admin assistant is not generally answering the phones and setting appointments, unless it is a very small office (like mine) and she is doing more than one job function. Admin assistants are typically people who already have several years of some type of secretarial experience as a bare minimum. Hope this helps!

They look for what you have listed with your typing (WPM) also what computer program you have used and are experienced in. Good luck
Answered by KimmieLinh

Computer skills are very important for most admins. Organizational skills are just as important. Experience is the next thing we look for when hiring a new admin. Personality is also important. I look for people with friendly outgoing personalities but with good work ethics. Your customer service skills will always come in handy in dealing with people in general. It can be difficult to find a position with someone willing to give you a go if you have not worked as an administrative assistant before. Good Luck.
Answered by dorim_99

Knowledge of various software programs (the MS Office Suite comes to mind), letter composition, confidentiality, accuracy, great time management skills, a team player, loyalty, multitasking...these are just a few.
Answered by Sunidaze

Administrative Assistant is a different name for a secretary. They are interested in what experience you have had, how fast you type, your data entry skills, l0-key skills, Your customer service skills will be good to mention. Also, mention your writing skills because often you will have to do correspondence on your own or from the company. Mention also about your working on your English degree. Good luck.
Answered by Sharon S

In additiona, they'll want to see: - MS Office skills...Word, Excel, PowerPoint - Someone who can prioritize and multi-task - Organized - Quick learner I would suggest going to a temporary employment agency and taking their MS Office tests to see where you stand. Not to mention the prospect that they could find you a job!
Answered by thesunwasshiningonthesea

Be sure to include what programs you are familiar with, if you have phone / scheduling experience, and emphasize your customer service experience. Best of luck.
Answered by tigglys

Skills are one thing. Personality is just as important in getting a job and being accepted and liked once you've got it: ability to multi-task w/o showing you're overwhelmed; cooperativeness; being able to get along with the strong personalities you'll find in an office; keeping confidential information confidential; not gossiping; being able to accept constructive criticism. Good luck!
Answered by 487p

If you're already good at communication skills, writing, etc., you will need to make sure you also have very strong computer skills and a full knowledge of a variety of computer programs. Some admins help with arranging travel plans, so a knowledge of how to book flights, hotel stays, etc. is good. Organizational and time management skills are essential as well. Package all that with great vocal skills for telephone communication and a neat appearance -- you'll be a shoe in.
Answered by leysarob