be an Account Executive or Call Center Agent?
Asked by Praetorian
I’m a Business Administration fresh grad. I just learned that the hotel I would like to work for is hiring an account executive.It is my great desire to be part in a prestigious hotel (which Marriott International Hotel) and would be proud to work there. But I’m not sure what an account executive really do. Should i apply for an account executive position for this 4 star hotel. What should i possess in order to qualify and be successful in it? I heard you have to be good in selling…if I have not much experience in selling, will I be successful doing that job? Another job option is that I was referred by a friend of mine,a team lead to work as a Technical Support representative in a distinguished call center. The salary is good with a competitive benefit package. He referred me coz he knows i'm qualified to do the job esp.i have experience working in an internet cafe now as an attendant for a year now which is owned by my aunt. But i'm kinda worried that i might not last there coz it wo

Best Answer:
An account executive is basically a generalized term for salesmen, and could mean many different things. An outside account executive promotes and sells stays at the hotel. It could be a commission based job where you sell vacation package, or a salaried job where you work with long-term clients to ensure they hotel continues to meet their needs. An inside account representative could be very similiar to the call center position, and would probably have similiar responsibilities to a shift manager. You would deal with complaints and ensure the satisfication of all of the customers. Again, the title Account Executive is extremely generalized. To get an idea on the specific responsibilities of the job you're applying for, it would be best to ask the human resources contact you applied through.