Could someone critique my resume? I've been told it has too many adjectives.?
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I earned a bachelors of arts degree several years ago in digital media. Due to circumstances I was never ever to utilize it to find a good paying job (i.e. no internship, experience). Five years later I have been stuck in a dead end job. Please keep in mind I am not set on trying to get a position in my field of study but would like to reap the benefits of earning a degree. I always hear of people getting good jobs which had nothing to do with their degree. Attached is a copy of my current resume. I having difficulties in making a mundane dead end job look spectacular. Could someone please give me some strong suggestions on making it more desirable to potential employers without lying? Experience Colorado Springs Legal Copy, Colorado Springs, CO Clerk (2003-Current) • Enhanced ability to discern workload priorities and manage multiple projects with changing needs while acting as the liaison between client and company headquarters. • Effectively planned and implemented efficient means for production in a timely work flow while ensuring the security of sensitive document information. • Developed profitable relationships with suppliers, internal and external staff and management resulting in increased production of 25 percent. • Provide computer and office machine maintenance, and additional office support as needed. Rocky Mountain High Wheels, Colorado Springs, CO Sales Associate/ Bicycle Technician, (2005-2006) • Provided support for sales staff, retrieved and coordinated merchandise for customer purchase and delivery. • Developed efficient means of active listening to provide excellent customer service and ensure customer satisfaction. • Maintained working independently with minimal supervision or as a cooperative team member. • Mechanically inclined; ability to work well with tools. Penney J C CO Inc - Department Store the Citadel-South, Catalog Telephone Shopping, Colorado Springs, CO Credit Associate (2002-2003) • Ensured the security of sensitive customer information while handling all internal and external calls. • Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information while researching and resolving customer complaints. • Monitored and directed flow of credit applications to ensure proper routing to determine approval for customer credit requests. Education Bachelors of Arts Degree, Colorado State University Pueblo, Colorado Springs, CO (1998-2001) Associates of Arts Degree, Pikes Peak Community College, Colorado Springs, CO (1995-1998) Computer Skills • Windows, Macintosh, MS Word, Excel, IBM AS 400, Adobe Photoshop, Internet, E-mail, keyboarding, indexing, ten-key.

Best Answer:
i just updated mine... :) here are a few suggestions. Penney J C * for "Ensured the security of sensitive customer information while handling all internal and external calls." try removing "Ensured" and just say "Secured sensitive customer account information, in daily exchanges with customer base." * for "Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information while researching and resolving customer complaints." try "Demonstrated proficiency in inter-departmental collaboration, as needed, with seamless transition assisting the sales department in an environment of high volume incoming calls; providing help to customers, in accessing sensitive credit information, while researching and resolving customer complaints." wordy, but impressive. ;) you can always get detailed, too... ex: "duties included, but were not limited to: tech support liaison, customer service (acct. billing and/or product Q’s), accounts receivable (processing credit card payments, sending out monthly statements), collections (updating outstanding accts & prepping for collections agency)" hope that helps. :)

Experience Colorado Springs Legal Copy, Colorado Springs, CO Clerk (2003-Current) • Acted as main liaison between clients and the company • Planned and implemented production work flow while ensuring the security of sensitive information. • Coordinated activities between suppliers, internal and external staff and management resulting in increased production of 25 percent. • Provided computer support and additional office support. Rocky Mountain High Wheels, Colorado Springs, CO Sales Associate/ Bicycle Technician, (2005-2006) • Provided support for sales staff. * Retrieved and coordinated merchandise for customer purchase and delivery. * Produced outstanding results in the areas of customer service and customer satisfaction by effectively handling sales, purchase and delivery issues. Penney J C CO Inc - Department Store the Citadel-South, Catalog Telephone Shopping, Colorado Springs, CO Credit Associate (2002-2003) • Ensured the security of sensitive customer information while handling all internal and external calls. • Assisted sales associates, via multiple phone lines, in helping customers access sensitive credit information while researching and resolving customer complaints. • Monitored and directed flow of credit applications to ensure proper routing to determine approval for customer credit requests. Education Bachelors of Arts Degree, Colorado State University Pueblo, Colorado Springs, CO (1998-2001) Associates of Arts Degree, Pikes Peak Community College, Colorado Springs, CO (1995-1998) Computer Skills • Windows, Macintosh, MS Word, Excel, IBM AS 400, Adobe Photoshop, Internet, E-mail, keyboarding, indexing, ten-key.
Answered by astralpen