Post Jobs Search Resumes Employer Site Sign In

Career Questions and Answers


Matthew D
Would you pretty please help me? Resume included.?
Asked by Matthew D
I was laid off in March and since then I have sent out literally hundreds of resumes and completed hundreds of applications yet so far I haven't even had so much as an interview. I'm getting scared as the money is running out and I have no job in sight. Its like I'm being rejected out of hand. I live in a large city (Cincinnati) and I can't understand why I can't find a job in such a big place. Could it be a problem with my resume? Please review and tell me if there's a problem. Objective To work to the height of my potential in order to better serve my employer. By using the skills I have acquired through my college education and past job experience I will be an added asset to my employer. Summary Included in this resume are details about my professional and educational experience. If you require any more information, or have any questions at all, please feel free to contact me at the number listed above. Thank you for your time. Experience Finlay Jewelry, Cincinnati, Ohio Operations Clerical, 2008-2009 Balancing of daily transactions Inventoring merchandise worth a total value of U.S.$2,000,000. Responsible for all operations aspect of store Supervises staff of 8 sales associates, resolves customer service issues and makes management decisions in absence of store manager. Trak Staffing Solutions, Cincinnati, Ohio Clerical Assistant, 2008 Working beneath Records Manager in Standard Textile’s legal department. Inventoring contents and nature of unlabeled boxes of company hard copy files; organizing data in Excel; reboxing, relabeling and properly ordering of hard copy boxes. Various clerical and office duties as needed. Kelly Services, North Canton, Ohio Customer Service/Collections, 2007 1 Customer service and rentention for GE Moneybank lines of credit 2 Collections on past due accounts Ryan Alternative Staffing, North Canton, Ohio Customer Service Representative, 2006-2007 1 Technical support and troubleshooting for Overhead Door's product line in in-bound call center. 2 Sales of clients' product accessories. 3 Maintaining customer brand loyalty through prompt and responsive customer service. McDonalds, Navarre, Ohio Midnight Shift Supervisor, 2004-2006 Customer Service Equipment Care and Maintenance Cash Handling Flexibility in Availability and in performing multiple roles Demonstrated high efficiency: Franchise was considering suspending 24 hour service at that location, shift was maintained after transfer; profit became at least $7,000 a month. Teamwork Shearers Foods Inc, Brewster, Ohio Packer, Maintenance, 2003-2004 Product Packaging Product quality selection Store maintenance, equipment care Hardees, Navarre, Ohio Senior Crew, 2000-2003 Customer Service Training Junior Crew Education University of Cincinnati Raymond Walters College, Blue Ash, Ohio B.S. Radiation Sciences, 2010 Cuyahoga Community College, Corporate College, Warrensville Heights, Ohio Certificate. Insurance: Life, Accident, Health and Variables, 2006 Stark State College of Technology, North Canton, Ohio Business Administration and Marketing, 2003-2004 Fairless High School, Navarre, Ohio High School Diploma, 2002 Other Experience Stark Raving Mad, Kent Stark, North Canton, Ohio 2002-2004 Improvisation comedy group, thinking quickly on one’s feet in front of an audience Teamwork Creativity Boy Scouts of America Eagle Scout Award, 2000 Thespian Society Thespian Award, 2001 References Available Upon Request I want to continue working in adminstrative/clerical/customer service roles.

A:
Best Answer:
I see a few areas. First, fix your grammar. Under education you do not have a BS in 2010, you are currently a college student. Your career objective is not clear. What is the position you are seeking? You need to tie your accomplishments to your career objective. My guess, you also need a detailed cover letter. If you post back on here what you want to do - i'll try and help you so more. It is 9:30 now, I can only give another hour or so. *** my remarks contain multiple spelling errors - i'm typing on my laptop while sitting in my chair. Plus you need to run all of your stuff through spell and grammar check Objective. I'm an aggessive young man seeking an entry level management position within the customer service divison of your company. Forget your summary, it belongs in the cover letter. A good cover letter and a reasonable resume is what would get you an interview with me. Lets look at your most recent job. Dates you worked there and your job title. Red flags to hr managers are when you give years only and not specific dates. It would mean to me you had several , unaccounted for months in your life. I do care that you were not working, I want to know why - you can tell them in the interview. Produced daily, weekly, monthly operational reports. Inventory managment report, cash reconcillation report. Suppervised staff of 8 fellow team members. Handled any customer complaint related issues. List any other important things you did here. You have had quite the number of hodge pod jobs - thats ok - tie them together when you get an interview. McDonnalds taught you some great customer service skills - hospitality skills ets. You just need to dress this up. Your profficient at MS Word (are you), Excell and PPT - don't lie, but saying you used it - Brief words, profit improved by x%, customer complaints went down by x%, Tie things to what employers care about - customer service - retention, profiitablity, team player, etc

A:
First, get rid of your objective & summary. They are too wordy. By the time the employer reads those, they won't want to read much further. You do not have to mention the Eagle Scouts or Thespian either. What kind of job do you want? Your resume doesn't say how qualified you are in the job you are applying for. I have learned that you need to "write" your resume for the kind of job you are looking for. Does the job need an Eagle Scout? Probably not. What kind of job do you want? Do you want retail? Your resume should speak to the potential employer to fit their needs.
Answered by LAURA C


Best Answers are selected by the person who asked the question or other Yahoo! users. Find out more at Yahoo! Answers

Find Career & Employment Answers



Enter a keyword below to find questions and answers from real people


Want to ask a question?
Go to Yahoo! Answers


NOTICE: We collect personal information on this site. To learn more about how we use your information, see our Privacy Policy.

About Yahoo! HotJobs | Affiliate Program | Advertise with us