What is the career track for claims management? And is this a good job?
Asked by K
I know you can start off as a claims examiner or claims adjuster and then move into a supervisory role, but what comes after this? How high up can you go? What are the upper management, director, and exectutive positions that are the natural outgrowth from these jobs? Is this a growing field? Thanks -

Best Answer:
After a supervisory role, you could move into management as a director. Depending on your education you could even move higher up the ladder. This is a growing field and there are always openings for good claims people.

I worked as a claims adjuster for 11 years and I can tell you that in order to transcend the "claims department" and move into the upper echelon requires lateral movement out of claims and into other departments. It also requires a fanatical commitment to the company and the utmost subservience along the way. Many of the vice presidents, CEO's and others at this level, made sure they transferred into different departments within their company, (i.,e, sales, marketing, or accounting). This often means pulling up stakes at a moments notice and moving anywhere in the country where they suddenly want you to go. I have seen more then a few CEO,s achieve what they did by getting out of claims and into marketing or other departments which were, often located at the home office where they got to know the right people. Quite often, claims people reach a point where they can go no further. Only when they make a decisive (and sometimes risky) move into a completely different department, are they (eventually) viewed by the higher ups as grooming material for bigger and better things. Of course getting your MBA while you are doing all of this does not hurt, but be prepared to eat, sleep, breathe, think and live your life seven days a week for the company. Additionally, attending all extracurricular functions including, but not limited to, volunteer events, public speaking, charity drives and all other venues is paramount These are the ones that become CEO's, presidents, etc.
Answered by Mark M