Medical Receptionist Resume Help?
Asked by Bonita*
what should I put as an objective. I want a receptionist position as an entry level to a career in health care. I have my high school diploma with a concentration in health care. I know medical terminology. Should I include in the resume that I know how to take and chart vital signs and a lot of other things that nurses do or not ? I need some tips on how to make my resume good since I don't have any experience as a receptionist. I've only been a waitress where I had to BIG TIME multitask, answer phones, and deal with customers. I also have skills in MS Word, Excel, and PowerPoint. I type 50-55 wpm and I'm not sure if that's good enough. I'm also bi-lingual. How can I let them know that I take my job extremely serious, in more empowering words. I'd appreciate any tips also any tips on what NOT to put on my resume. Thanks in advance.

Best Answer:
You definitely seem qualified to be a medical receptionist. Like any front end job, you need to be a people person..that's something you have to be and everything else usually can be taught or learned in office (except clinical procedures-if you are applying to a gp office, it's good to have that - which you do). You seem to have a lot of interchangeable skills so I think you should have no problem finding a job as long as you can sell yourself. I work for a specialist and I am his only receptionist. I would definitely have a hand in picking who the next one would be when I go back to school. A lot of girls come by and drop of their resumes and the ones that catch my eye the most are the ones with cover letters (the cover letter is definitely where you would sell yourself especially when you are not there meeting with the hiring person. This is where you can highlight why you fit the job the most. In your case, I would write something like Dear __/To Whom It May Concern: Hi, my name is __. I found out about (the medical receptionist opportunity) through (craigslist/local paper/website). I have (recently?) obtained my high school diploma and graduated with a concentration in healthcare. I enjoy working with and for people from all walks of life and am familiar with medical terminology, clinical procedures (note**where I live, it IS useful for receptionists in gp offices to have clinical procedures ie taking urine samples and vitals), and general multitasking. My native tongue is ___ and I also speak and write ____ fluently. My current work experience as a waitress has familiarized me with multitasking and dealing with people assertively which I believe is fundamental for working in a medical office. I am computer proficient with a typing speed of 50+ wpm and can possibly take on a transcription role if need be. etc etc... Something like that. My main job as a medical receptionist is #1-the patients (inquiries via phone, face to face, scheduling, etc) #2-billing #3-transcription and then there is everything else. But all of these things can be learned in the office. I think you have the basic stuff that can make you job ready so you'll want to emphasize that you're an extremely adaptable and personable person. The thing that sold me actually was that I had NO experience. I was just out of school as well (but I did take a medical receptionist course). My boss LIKED the fact that he could train me and I didn't have any old routines or bad habits from a previous medical office that I had to drop or change. As for your resume, this one girl had a resume..it was pretty clever actually. At the top, under her name and all the contact info etc, it was: Objective/Summary of Qualifications To obtain a full time permanent/temporary position as a medical office assistant/receptionist for a specialist doctor. * Qualification 1 * Qualification 2 * Qualification 3 * Qualification 4 Looking at that instantly showed exactly what she was looking for in a job as well as what she had to offer to the job. Anyway, I hope this helps. Hiring people/managers etc don't have all the time in the world so you want to be able to catch their attn within the 1st few seconds of reading it so they can continue to read your resume. Just be tactful and to the point as to what you want and what you can do for them. EDIT-As for what you SHOULDN'T put, you don't need to necessarily put all the duties you do as a waitress (ie you can put like attending to customer complaints or something but don't put something like served food.) You always want to make sure your resume and cover letter targets the job that you are going for. The main focus on your resume/cover should be your interchangeable skills and medical education that would be useful in a medical office, or even switch up that words so it sounds like it, as opposed to the tasks you do that are unrelated. Imagine yourself as a doctor or hiring person for the position you are applying for and you'll be able to give yourself some constructive criticism that way as well. If you want some help, please feel free to email me at yogamomma385@ymail.com I actually really enjoy helping people with their resumes and cover letters.
Medical receptionist who works for a specialist doctor.
Answered by yogamomma385@ymail.com

Wow, you have all of the qualifications necessary to obtain a medical receptionist position! Because reception is such a customer service oriented job they are going to want to see that you are positive, friendly, professional, and believe that the customer always comes first. The food service experience you've had is also wonderful because of the multi tasking skills you've obtained from it. You could be checking in a patient, answering phones, scheduling appointments, calling for an MA, and charting all at once. They will be pleased to see that you can handle that! The more skills you can list the better, as long as you have experience or schooling to back them up. If you can perform vitals, blood draws, and ECG's it will make you more appealing and valuable than the other entry level reception applicants. They also might move you into an MA position, if that's something you're interested in. Just talk yourself up! Make sure your resume lists all of your stengths in a very orderly bullet style fassion. They want to see that you are organzied, so make sure your resume shows it! Good luck!
Answered by Tink

Being bi-lingual is a big plus in health care. Your typing speed is good, too. I wouldn't say much about taking vitals because those tasks are reserved for people with specific education. They would never have a receptionist do it and might wonder about the expectations of a receptionist that wants to. You resume is the listing of your skills and experience and there's no real way to make it look any different. You would make your statement in your cover letter, that your experience in the service/hospitality industry has prepared you for dealing with the public, and you would like to put your additional office skills to work to gain experience and follow a career path in health care. I hope that helps.
Answered by misslabeled