Listening skills are a bonus in any profession, but when times are tough and people need buoying up, "giant ear" jobs are always in demand. By creating a safe, nonjudgmental environment, those in the helping professions allow people to "vent, confess, dream, discover, resolve, and heal," says Dr. Nancy Irwin, author of "You-Turn: Changing Direction in Midlife."
If you possess natural listening skills, consider one of these diverse career paths:
Social Worker
These health care professionals treat people facing challenges in their lives. Some work with individuals; others focus on couples, families, or groups. Social workers employ the art of listening to help people feel "less isolated" and see their "thoughts and emotions more clearly," says Tamara L. Kaiser, a clinical social worker and author of "A User's Guide to Therapy."
"The goal of therapy is for clients to gain more awareness about who they are, what their life is all about, and what options they have. These options give us hope."
What you need to know: A master of social work degree from an accredited school is required to practice as a clinical social worker. Most states also have a licensing or certification requirement.
Personal Financial Advisor
Financial advisors guide people on the key money issues they'll face throughout their lives, including tax planning, investments, and retirement planning. It takes a keen ear to assess an individual's risk tolerance levels and financial expectations.
"A financial plan is customized by definition, and the only way to know the true concerns and goals of your client is to really hear them," says Michael B. Rubin, CPA, CFP, and author of "Beyond Paycheck to Paycheck."
What you need to know: A bachelor's degree in finance or business administration is common. In addition, the Certified Financial Planner designation is becoming an industry standard.
Life Coach
Helping people realize their potential is the job of a life coach, whether it's assisting someone in making an important life change, improving relationships, or creating a vision for the future. Tom Reen, a Boston-based life coach, says listening "breeds a whole lot of confidence in the client." Once clients gain confidence, their dreams become "more real and attainable."
What you need to know: Life coach courses are offered at many local colleges. Credential programs are available from a number of organizations, including the International Coach Federation.
Psychologist
These social scientists are experts in human behavior, and their role as psychologists is to tease out patients' thoughts, emotions, and anxieties.
"The underpinnings of hope is feeling understood. You can't do that without genuinely listening," says Dr. Paul Coleman, a Wappingers Falls, N.Y. psychologist and author of 12 books, including the "The Complete Idiot's Guide to Intimacy." He says people are open to hearing different perspectives when they can express their feelings "without fear of being judged."
What you need to know: A master's degree and, more typically, a doctorate degree are required as well as a state license to practice.
Hairdresser
What is it about hairdressers that persuade people to tell them their secrets? Chatting is one thing, but developing true communication skills are another. Hairdresser Nicole Passero, of Long Island, N.Y., says, "Communications is definitely key in this business. You always want to ensure clients are getting what they really want." As much as snipping and styling skills, a hairdresser's ability to listen translates into a happy customer experience.
What you need to know: License requirements vary by state. Programs are available through vocational and cosmetology schools.
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