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since CliCKS first began serving the legal industry in 1990. New technologies, new methods, new equipment, even new competitors all contribute to an ever-changing landscape. CliCKS prides itself in having stayed ahead of the curve through these changes, but we also take pride in the things that haven't changed.
From day one CliCKS has directed a majority of its resources to the training and development of its production staff and procedures. We establish communication links between our Project Managers and customers that facilitate two-way learning.
Our customers are able to get direct information from the people completing their projects, while we are able to learn in great detail the needs of law firms throughout their discovery process.
At a time when many copy companies wanted nothing to do with the complexities of legal work, our "We Love This Stuff" campaign successfully illustrated our understanding of and commitment to the demands of the legal market. When it was common for other companies to tie up law firms in long-term contracts, CliCKS promoted the theme that "our most important job is the next one." To this day, we re-earn our customers' support on every job we do.
To this day, CliCKS still makes the training, education and development of our staff a top priority. We are proud to have a turn-over rate that is far below industry standards. Did you know that two-thirds of our Managers and Project Managers have been with CliCKS for more than five years? This real experience is why we can make "quality service" and "quick turnaround" more than just claims. We've been delivering on these claims all along. To our many CliCKS customers, we are grateful for your patronage and promise to continue in our postion as the premier full-service provider for your discovery and trial needs. And, if you're not yet a CliCKS customer, maybe it's time to become one.
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