Overview
 
About LivePerson
Founded in 1995, Live Person is the leading provider of hosted solutions for managing online customer interactions. Our on-demand software enables companies to identify and proactively engage the right customer, using the right communication channel, at the right time. LivePerson's comprehensive software platform, Timpani, is a fullyintegrated multi-channel communication solution that facilitates real-time sales, customer service and marketing. Timpani delivers tools that support and manage all online customer interactions: chat, email and self-service/knowledgebase. By supplying a single agent desktop and unified customer history, Timpani enables companies to deliver a personalized and seamless service experience. More than 3,000 customers, including EarthLink, Microsoft, Hewlett Packard, Qwest and Verizon, have implemented LivePerson technology to increase sales, satisfaction and loyalty; reduce service costs; and improve agent productivity. |
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