Overview
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SHI: Company Overview
Constantly growing in response to the needs of our customers, SHI has transformed itself from a $1 million “software-only” regional reseller into a $3 billion+ global provider of information technology products and services. Dynamic, scalable, innovative solutions delivered with world-class customer support have made SHI the complete IT hardware, software and professional services solution provider it is today. Under the guidance of our current ownership for nearly 20 years, SHI has never been faced with a merger or acquisition that could distract us from supporting our customers. Remaining focused on the job at hand has allowed us to forge long-term relationships with the clients and OEM partners who remain our most loyal and ardent supporters. The most important metric by which success can be measured – the rate at which we retain our customers – is 99%, ranking SHI among the highest in our industry or any other! SHI continues to receive the highest of customer satisfaction ratings because we deliver:
Although our World Headquarters is in Piscataway, N.J., SHI’s Account Executives support their clients locally from offices throughout the U.S., Canada, the U.K., France and Hong Kong. SHI’s dedicated account teams are available to meet face-to-face with your end-users to understand their unique IT requirements and quickly deliver an efficient and correct solution. Our sales teams are supported internally by a highly-decorated, highly trained staff of software volume licensing experts, hardware procurement specialists and IT professional services personnel who make up the industry’s most tenured operations support staff.
Enterprise Experience, Tools and Resources More Fortune 100 companies have selected SHI as their primary IT supplier than any other Value-Added Reseller. Building on what we have learned while providing procurement solutions in support of the most complex environments in the world, SHI is uniquely positioned to share our experience and expertise in best-in-class business practices with regards to IT product acquisition, deployment, maintenance and support services. Significant and Measurable Cost-Savings From our first day through today, SHI has maintained the lowest overhead cost structure of any of our competitors. As a privately-held company with the highest levels of productivity and operational efficiency, we are able to pass on cost-savings directly to our customers and help them recognize it in a way that has real meaning to their stakeholders. Contact your SHI Account Executive and see what a true partnership with the leader in IT software, hardware and integrated services can do for your organization, today! And thank you for choosing SHI!
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