Our Philosophy
Talk is cheap in the receivables management business! RESULTS are proven and earned! Our clients want RESULTS and that’s exactly what we’ve been providing to them since 1955!
Our longevity can only be attributed to one thing: the ability to consistently provide excellence in customer service to clients and consumers alike. We utilize unquestioned integrity in all of our business practices, and stay abreast of the ever-changing technology that binds our organization together.
The cornerstone of our corporate culture is reflected in the actions of our front line staff. We place an unwavering commitment on hiring intelligent individuals who inherently want to help others. Our staff is fully trained on the proven techniques of a “Sales Approach” to collections and customer service. We provide the most advanced technological resources available to assist our staff in doing their jobs efficiently, in a friendly and professional manner, and in full compliance with all local, state, and federal laws regulating our industry.
Our management team carefully oversees each and every step in the processes established to expedite cash flow for our clients. These processes are regularly reviewed and updated, and analyzed for quality control.
The RESULTS speak for themselves! CAB has been doing the basics, and doing them well, day in and day out, year in and year out. Receivables management is an important part of your business. It’s the most important part of ours! Partnering with CAB guarantees that the job will be done right, in the most professional manner,and allows you to focus on your core competencies.
Some Key Features Are:
- Stability - Over 50 years in the collection industry
- Integrity - All Collectors are certified by the American Collectors Association
- Insured and Bonded - $1,000,000 errors and omissions policy
- "Sales Approach" to Collection - Insures your customers are not dealt with harshly
- Ease of Referral - CAB accepts account data in any format or layout-no custom programming expense required
- Reports - Acknowledgement Report, Status Report, Performance Summary, Monthly Trust, Actuary, etc.
- Credit Reporting - CAB transmits to three major Credit Bureaus - Equifax, Experian, Trans Union
- Letter Series - Can be custom designed to fit individual customer needs
- Skip Tracing - Effective means to overcome bad information
- Small Balance Desk - Assures small balance accounts also receive attention
- Predictive Dialing - Ultimate efficiency and productivity in telephone collections. All calls are recorded
