Questra Corporation (Corp. HQ) Jobs and Profile

Questra is a leading enterprise software company that helps companies redefine new levels of superior service and support ("smart service") for their customers using advanced Intelligent Device Management (IDM). Questra software automatically manages remote equipment securely, in real-time, over the Internet, which results in increased availability, lower service operations costs and enhanced customer satisfaction for manufacturers and their customers. Questra enables businesses manage worldwide collaboration between devices and the enterprise, turning data streams into business decisions. Questra unlocks information now held inside devices and provides the tools needed to fix problems before customers are impacted. In quick order, businesses achieve significant cost savings by cutting the number of emergency service calls. But there's more. Questra delivers a second level of savings by linking equipment data streams into the enterprise CRM/ERP systems that optimize global service and support. Questra helps businesses create new, branded services that maximize the revenue stream for supplies and consumables. Real-time analysis of consumables status and usage patterns is the magic bullet that ensures customer satisfaction and prevents unprofitable downtime. Leading companies in such diverse market segments as medical instrumentation and power generation are building business value with Questra Smart Service Solution.