| Company Name: |
Sitel Corp. |
| Headquarters: |
MEMPHIS TN |
| Industry: |
Business Services |
| Sector: |
None |
|
|
Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients by reducing service costs, improving customer retention and increasing revenue per customer.
Sitel’s ability to serve customers and track customer information across multiple channels enables us to consistently provide positive, intelligent service on behalf of our clients.
- Customer Care
Repeat purchases, up-sell/cross-sell, billing information, issue resolution, account change, reservations, loyalty clubs, investor inquiries and warranty calls
- Customer Acquisition
Inbound sales, outbound sales, order taking, lead generation, DRTV/bureau, product information, subscription renewals and database management
- Technical Support
Troubleshooting, hardware/software support, Internet support, PC/server support, corporate helpdesk, warranty and post warranty
- Risk Management
Pre charge-off, post charge-off, early fraud, credit activation, property recovery, skip tracing, disaster prevention and recovery
- Back-Office Processing
Order and payment processing, eCommerce, catalog, continuity services and rebate processing activities
Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients by reducing service costs, improving customer retention and increasing revenue per customer. Sitel’s ability to serve customers and track customer information across multiple channels enables us to consistently provide positive, intelligent service on behalf of our clients. - Customer Care
Repeat purchases, up-sell/cross-sell, billing information, issue resolution, account change, reservations, loyalty clubs, investor inquiries and warranty calls - Customer Acquisition
Inbound sales, outbound sales, order taking, lead generation, DRTV/bureau, product information, subscription renewals and database management - Technical Support
Troubleshooting, hardware/software support, Internet support, PC/server support, corporate helpdesk, warranty and post warranty - Risk Management
Pre charge-off, post charge-off, early fraud, credit activation, property recovery, skip tracing, disaster prevention and recovery - Back-Office Processing
Order and payment processing, eCommerce, catalog, continuity services and rebate processing activities
Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients by reducing service costs, improving customer retention and increasing revenue per customer. Sitel’s ability to serve customers and track customer information across multiple channels enables us to consistently provide positive, intelligent service on behalf of our clients. - Customer Care
Repeat purchases, up-sell/cross-sell, billing information, issue resolution, account change, reservations, loyalty clubs, investor inquiries and warranty calls - Customer Acquisition
Inbound sales, outbound sales, order taking, lead generation, DRTV/bureau, product information, subscription renewals and database management - Technical Support
Troubleshooting, hardware/software support, Internet support, PC/server support, corporate helpdesk, warranty and post warranty - Risk Management
Pre charge-off, post charge-off, early fraud, credit activation, property recovery, skip tracing, disaster prevention and recovery - Back-Office Processing
Order and payment processing, eCommerce, catalog, continuity services and rebate processing activities
|
