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Connextions Jobs and Profile

 
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Company Name: Connextions
Headquarters: Orlando FL
Industry: Healthcare
Sector: None
Employees: less than 100
Website: View website
 


About Us

Founded in 1992, Connextions' 2,500 professionals provide technology-based business process solutions for a long list of America's best-known corporate and healthcare organizations, including Kaiser-Permanente, Caremark, FedEx and Sprint.

Client-Centric Tradition 

Connextions was established as a division of Magnetix Corporation, one of the nation's most respected video and audio replication services. Expanding beyond its supply chain roots, the company developed a fully integrated customer service center; attracting a client base that currently includes a long list of well-known blue chip clients across several industries. Subsequently, to meet the growing need for outsourced solutions and CRM expertise – driven by the rapid growth of healthcare consumerism – Connextions Health was created.

Today, Connextions is widely recognized for its client-centric approach to business process, technology and CRM outsourcing. We take great pride in our origins as we continue our tradition of excellence – founded on a relentless exploration of ways to increase our value to clients.

Multi-Channel Capabilities

Connextions operates three state-of-the-art, highly secure and HIPAA-compliant customer contact centers – in Florida, North Carolina and Indiana – where web, direct mail, telecommunications, distribution and data communications functions are integrated into an end-to-end service capability.

 In addition to our nearly 2,500 customer service representatives, our clinically experienced Registered Nurses are available 24 hours a day, 365 days a year to monitor the health status of our clients' patients via phone, fax and the internet.

Our contact center also houses our large staff of highly trained insurance agents – cross-licensed in all 50 states – who are qualified to assist with the sale, enrollment and benefits management of our clients' insurance plan members.

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