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Support Analyst: Akimeka, LLC

Job IDAT-342
Company NameAkimeka, LLC
Job CategoryGovernment/Military; Technology
LocationFrederick, MD
Position TypeFull-Time, Contract-to-Hire
Experience2-5 Years Experience
Date PostedNovember 2, 2009 (Reposted Dec 2)
Akimeka, LLC
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Great Opportunity within a Growing Company-APPLY TODAY!



Support Analyst

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Job Description:
Akimeka Technologies, a Hawaiian based company, has an exciting opportunity for a Functional Analyst. The position is located Fort Detrick, Frederick MD and requires U.S. Citizenship. The position will work with fellow staff and project customers to continue to drive the development of the Joint Medical Asset Repository (JMAR), a web-based military medical logistics data repository / warehouse, through support to the Defense Medical Logistics Standard Support (DMLSS) medical logistics application. The Functional Analyst will support DMLSS users, developers and support personnel by:
  • Providing Tier 3 help desk support to all DMLSS sites and assisting the Military Health Services (MHS) help desk in the resolution of applicable Tier 1 & 2 customer issues, ensuring appropriate updates and statuses are made to appropriate automated tracking tools.
  • Working with users to validate problems and creating trackers when appropriate; initiating, updating and tracking all Trouble Problem Reports (TPRs) associated with their corresponding help desk trouble tickets through closure.
  • Coordinating with developers for application fixes and data patches, and then testing these patches, fixes or Systems Change Requests (SCRs) prior to deployment as a result of a help desk-created tracker.
  • Performing as a trainer and/or functional consultant for implementation of functional DMLSS or JMAR software at the user site level; and providing subject matter expertise in support of on-line help files and the sustainment of step-by-step training aids.
  • Performing tests on existing, revised, and new DMLSS and JMAR software.
  • Supporting all DMLSS sites in the conversion from DMLSS v 3.0.6 to DMLSS v 3.1.X; working with on-site personnel to ensure sites have full DMLSS capability, and assisting with pre-deployment coordination activities.
Education:Bachelor’s degree in Information Systems, Computer Science, Business Administration or related field. Seven years relevant experience may be substituted for education.

Experience and Required Skills:
  • 4-6 years of military medical logistics hands-on experience
  • User experience with the DMLSS application
  • Must have some experience in at least 2 of the following: requirements definition, system design, data requirements definition, database design
  • Familiarity with the MS Office suite (Word, Excel)
  • Strong self-starter
Desired Skills:
  • Knowledge and understanding of DoD medical logistics business processes, supply chain and IT systems
  • 3-7 years experience in technical disciplines of information management system design and development, including all phases of the system development life cycle.
Job Type:
Term Employee (full time through on/about 7 May 2010)

Position Location:
This position is located in Fort Detrick, Frederick MD.
Clearance required:
Must be a US Citizen. Applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Akimeka Technologies LLC is a fast growing government service provider with over $50 million in revenue in 2009. Employees enjoy competitive salaries; a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid vacation and sick time; and 10 paid holidays. Akimeka Technologies is proud to be an equal opportunity employer.

For additional information on Akimeka Technologies, LLC, please visit www.akimekatech.com.

Akimeka Technologies, LLC is proud to be an Equal Employment/Affirmative Action Employer (EEO/AA).
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