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Program Manager (304192-618): Open Solutions Inc.

Job ID304192
Company NameOpen Solutions Inc.
Job CategoryManagement/Executive
LocationGlastonbury, CT
Position TypeFull-Time, Employee
Experience5-10 Years Experience
Desired Education LevelBachelor's degree
Date PostedOctober 6, 2009 (Reposted Nov 23)

We seek a Program Manager in our Implementations Group at our World Headquarters in Glastonbury, CT office.


As a successful Open Solutions Program Manager, you will:

• Oversee and develop work statements, scope/priority definitions and the creation of budgets and schedules for large complex programs. Develops documents with appropriate standards and client requirements and needs.

• Oversee the selection of assigned personnel for projects. Ensures communication and understanding of deadlines, assignments and objectives. Acts as point of contact to client's program management.

• Perform ongoing review of program status; identifies risks. Documents program progress including implementation, timelines, issues, risks, and successes to maintain program course. Assesses results and determines and implements risk mitigation solutions as appropriate.

• Maintain grade and quality of program deliverables within defined and agreed upon program requirements. Identifies and resolves matters of significance impacting the productivity of several large, complex, global programs. Oversees and implements changes and adjusts as appropriate.

• Interface with team members, stakeholders and management to anticipate and manage changes to projects, such as but not limited to, technical requirements, business requirements and schedule. Determines when additional resources are needed and implements same. Identifies or gathers information regarding possible solutions that may create additional, different or unique project objectives or results.

• Participate in discussions regarding project-related decisions and project direction at the executive level. Participates in proposal efforts and sales calls to ensure product meets client needs and specifications.

• Manage client project/senior management, company management and project team expectations for agreed upon project performance by obtaining, providing and interpreting project metrics. Leverages corporate synergies to improve customer information technology performance.

• Gathers feedback from client on program results; analyzes feedback and incorporates same into future programs. Identifies and determines global implications of program parameters and redefines, redesigns or revises as appropriate.

• Select and hire employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.

• Prepare and recommend operating and personnel budgets for approval. Monitors spending for adherence to budget, recommends variances as necessary. Balances program resources (people, budget, material, and time) to optimize program objectives for several large, complex, global projects


To qualify as one of our Program Manager, you must have:

• bachelor's degree or equivalent combination of education and experience

• bachelor's degree in business administration, information technology, engineering or related field preferred

• nine or more years of project management experience

• experience working with project management methodology including budget development, project planning, control and assurance methodologies, project management software and finance and accounting concepts and practices




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