Sr. Business Analyst - SW Applications: Speakeasy

Company Summary:

Speakeasy, one of the nation’s leading broadband voice (VoIP), data and IT service providers, simplifies small business communications with cost-effective service packages and unparalleled support. Speakeasy joined the Best Buy family in 2007 and now works with Best Buy for Business to champion technology for small businesses throughout the U.S. Speakeasy manages its own private fiber-optic national network, ensuring fast connections, low latency, and an unparalleled degree of security protection from the public internet. Speakeasy’s full range of business-class products – from OneLink and Voice Services to business bandwidth solutions - offers features and benefits with unrivaled customer service. Speakeasy’s broadband services are available in most metropolitan areas within the 48 contiguous United States .

Position Summary:

The Business Analyst will serve as a liaison between the engineering team and rest of the organization throughout the systems development life cycle. As a Business Analyst III, you will work with project teams to gather, analyze, and document business and functional requirements. You will be responsible for helping determine best practices for our organization, and for providing training in business analyst techniques to others. You will create user stories, functional specifications, system interaction diagrams, and data modeling atrifacts. You will be responsible for system overview and architecture documentation. We are looking for someone who can take a scientific or engineering approach to requirements gathering.

Your responsibilities include but are not limited to:

• Work with departmental stakeholders to ensure complete requirements are gathered for new development projects
• Develop and maintain functional requirements for new development projects
• Writing and editing technical documentation for development projects
• Developing common templates to be used for all system documentation
• Helping to define documentation practices and processes

This position requires the following skills and experience:

• BS in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience
• 5+ years of experience as a Business Analyst in a business and operational support system environment
• 4+ years of experience with Business Process Re-engineering
• Excellent written and verbal communication skills; experience with technical writing
• Some experience with Architectural Modeling
• Proficiency with Word, Visio, Excel, and PowerPoint
• Proficiency in HTML (for creating web-based documentation)
• Understanding of systems development life-cycle methodologies. Familiarity with SCRUM and agile software methodologies preferred.
• Familiarity with web application architecture and infrastructure
• Understanding of telephony. Familiarity with Voice over IP (VoIP) architecture and infrastructure preferred
• Ability to clearly communicate technical concepts to non-technical users
• Ability to work well independently or within a team

Please apply direct at: www.speakeasy.net/careers

Speakeasy offers a full suite of benefits, including full medical, dental, and vision coverage (100% paid for employees); a 401(K) plan with a company matching contribution; a transportation benefit; and many other excellent perks. We're looking for talented and highly skilled individuals to join our dynamic and fast-paced culture and contribute to Speakeasy’s continued success.