Sales Specialist - Auto/Home - Global Consumer Operations - Marsh - Burlington, MA: Mercer
| Job ID | BUR0004B |
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| Company Name | Mercer |
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| Job Category | Insurance |
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| Location | Boston, MA |
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| Position Type | Full-Time, Employee |
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| Experience | 2-5 Years Experience |
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| Desired Education Level | Other |
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| Date Posted | November 9, 2009 |
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| View Mercer profile and job listings |
General Summary
Sells insurance products to new clients via phone in a call center environment, utilizing leads provided by the company.
- Answers inbound calls and makes outbound calls to sell insurance products to new clients.
- Markets insurance products via the telephone to maximize sales of insurance plans by preparing and presenting solutions, negotiating and overcoming objections, and assisting in purchasing appropriate products.
- Pre-qualifies applicants to determine eligibility and asks underwriting questions to determine if specified prospective client meets carrier requirements.
- Cooperates and interacts with several departments within Marsh.
- Ensures carrier, state, and company guidelines are adhered to.
- Cross sells insurance products, identifies sales leads, and makes outbound calls to finalize a sale.
- Enters all information related to the call for reporting purposes.Other duties as assigned.
- High school diploma required and college degree preferred.
- Customer service and/or sales experience preferred.
- Ability to interpret insurance products to clients.
- Ability to motivate and influence people towards suggested products/solutions.
- Excellent written and verbal communication skills to effectively interact with customers on the telephone.
- Excellent organizational and time-management skills to handle multiple tasks and prioritize effectively.
- Detail oriented to ensure accuracy.
- Possess self-discipline, self-motivation, and ability to meet assigned objectives.
- Basic computer skills and the ability to navigate through multiple systems without assistance.
- P&C license must be obtained for the position.
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