| EMC Corporation. Where Information Lives. We are the world leader in products, services, and solutions for information management and storage. We are a trusted provider of information infrastructure, helping organizations of every size around the world keep digital information protected, secure, and continuously available. With 31,000 people worldwide and four straight years of double-digit revenue growth, we are among the 10 most valuable IT product companies in the world. We pride ourselves on doing what's right and on putting our customers' best interests first. We are devoted to advancing our people, customers, industry, and community. We are EMC, where information lives. Job Description Onsite Designated Support Engineer (DSE) – Documentum Please note that this position requires EXPERT level skills with the DOCUMENTUM platform and will be located in New Hampshire.
The DSE provides senior level technical and engineering expertise to our largest enterprise customers running EMC Software. A great learning opportunity and avenue for showcasing one’s abilities, this position effectively and quickly positions the incumbent for future promotion and advancement. Job Responsibilities: · Provides high-level communication and proactive technical engineering expertise while keeping the customer relationship on-track and growing. This shall include, but is not limited to: 1. Design, re-design and testing of Documentum software systems. 2. Coding and performance engineering encompassing Java, EJB’s, servlets, JNDI, JDBC as well as other elements of the J2EE suite of technologies. 3. Relational database tuning including Oracle, DB2, Informix, etc.
- Works closely with Product Management to drive innovation and performance including definition and development of new engineering requirements or product enhancements.
- Exemplifies customer management skills, facilitating engineering communications, while traveling 10% to 20% of the time to customer sites.
Qualifications:
1. Senior level programming skills including the ability to make engineering code changes, review customer code, write scripts and debuggers to aid in problem resolution, and make re-usable as needed in JAVA, HTML, XML, C++.
2. Excellent written and verbal communication skills.
3. Proactive leadership in the collection of customer requirements or trends and cross functional experience resolving broader-scale problems. Plus Technical experience in two or more of the following: Server
- Architectural understanding of one or more OS’s (NT, HPUX, Solaris, AIX) and of one or more RDB’s (Oracle, SQL Server, Sybase, Informix) including analytical and tuning skills
WEB
- Understanding or network protocol and security layers
- Installation, configuration and maintenance experience with one or more operating systems (NT, HPUX, Solaris, AIX)
- Ability to trace and debug Web applications and an understanding of ActiveX
Client
- Thorough understanding of NT domain models, security and Windows registry
- Thorough understanding of TCP/IP networks, applications and application memory management
EMC is an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. EMC does not accept unsolicited Agency Resumes. EMC will not pay fees to any third party agency or firm that does not have a signed "EMC Agency Fee Agreement".dice
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