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Customer Service Representative: VIPdesk

Company NameVIPdesk
Job CategoryCustomer Service; Banking/Mortgage
LocationLouisville, KY • Lexington, KY
Position TypePart-Time, Employee
SalaryUp to $8 per hour
Experience0-1 Years Experience
Desired Education LevelHigh School
Date PostedNovember 12, 2009 (Reposted Dec 1)
VIPdesk
View VIPdesk profile and job listings

Customer Service Representative




Are you looking for a rewarding customer service career?

VIPdesk, an award-winning and established pioneer of home-based customer care, is looking for the best and brightest Customer Service Representatives to support the customer care program for a leading financial services organization.

As a Customer Service Representative you are an essential member of the VIPdesk Team, working from the comfort of your own home. You will be assisting customers via inbound calls and have the opportunity to make a difference! Not only will you be working for an organization that places their team as their top priority, but you will be delivering unparalleled quality of service to debit card holders of this bank.

Responsibilities
  • Promptly respond to customer inquiries related to their debit card including account balance, PIN reset and transaction information.
  • Communicate with customers in a polite, timely, and concise manner.
  • Communicate with customers in a polite, timely, and concise manner
  • Apply client policies and procedures, as applicable on each call.
  • Additional duties as assigned.
If you:
  • enjoy helping people,
  • are comfortable working in a fast-paced environment,
  • have at least one year of customer service experience,
  • are computer savvy and have a complete home office,
  • currently live in the state of Kentucky,
  • are available to work at least 25 hours per week, including weekdays, some weekends, and some holidays,
  • are willing to submit to a credit/background check, fingerprinting, and drug testing as a condition of employment,
Then we want to hear from you!


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