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Workers Comp Scheduling Rep: Florida Orthopaedic Institute
   
To respond, please mail or fax resume to: Human Resources, Florida Orthopaedic Institute, 13020 N. Telecom Parkway , Temple Terrace , FL 33637 Fax (813) 972-2078 No phone calls, please.
Position Summary:
Responsible for accurately and efficiently scheduling WC appointments for all Florida Orthopaedic patients, while meeting scheduling standards and exhibiting excellence in customer service.
Qualifications:
High School Diploma. 2 years experience in a medical environment. Intermediate data entry skills.
Key Responsibilities:
< Register all new WC patients in the computer system. < Schedule appointments according to patient need and physician protocol. < Obtains authorizations from Adjusters, Case managers and employers. < Triage all incoming phone calls. < Fax notes or Work Status information when requested by the Adjuster or Case manager. < Verify all established patients demographics as needed. < Cancel and reschedule appointments due to bumped clinics. < Correct errors that drop on the scheduling errors daily report. < All other duties as assigned.
EQUIPMENT USED TO PERFORM ESSENTIAL JOB FUNCTIONS:
Phone Earpiece headset Computer
WORK ENVIRONMENT
Heavy phone environment – call center atmosphere.
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