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Director of Branch Operations: Public Employees Credit Union

Company NamePublic Employees Credit Union
Job CategoryBanking/Mortgage; Management/Executive
LocationAustin, TX
Position TypeFull-Time, Employee
Experience5-10 Years Experience
Desired Education LevelBachelor of Business Administration
Date PostedOctober 29, 2009
Public Employees Credit Union
View Public Employees Credit Union profile and job listings

Supervise branch operations for 6 branch offices.



Job Description:

· Supervise branch operations involving oversight of: balancing vaults, ordering money, paying money orders and traveler’s checks, processing mail, verifying all incoming cash shipments, etc.

· Answer questions from members and staff regarding problem transactions and explain policies and procedures to members.

· Responsible for maintaining proper internal controls for teller operations at all branches.

· Responsible for maintaining a high level of professional services at all branch locations.

· Assist in policy development so policies remain current.

· Responsible for all branch procedures and procedure manuals.

· Perform annual evaluations of Branch Managers and review evaluations on all branch employees.

· Assist Branch Managers with work schedules and employee supervision.

· Ensure that all branch locations are consistent in the way services are provided to our members. Ensure that all procedures are identical for all branches.

· Manage branch development efforts to increase membership at all offices.

· Monitor security features at all branch locations.

· Assist branches by working at branch offices as needed.

· Manage ATM servicing at branches and any off-site ATM locations.

Qualifications:

· Requires extensive knowledge of all teller functions and credit union products and policies. Prior supervisory experience required.

· Knowledge of the credit union philosophy required.

· A minimum of 5 years experience in a teller and/or member service area of a credit union or financial institution required.

· Bachelor’s Degree preferred.

To apply for this position, please email your Resume and Coverletter (with salary requirements) to: hr@pecutx.org.




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