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Client Service Manager Ambulatory Services: Baystate Health

Job ID52585
Company NameBaystate Health
Job CategoryTechnology; Healthcare
LocationSpringfield, MA
Position TypeFull-Time, Employee
Experience5-10 Years Experience
Date PostedAugust 6, 2009 (Reposted Nov 25)

Nationally Ranked Healthcare System Seeks IT Leader to Join our Dynamic, Leading-Edge Support Team!



Client Service Manager Ambulatory Services

Nationally Ranked Healthcare System Seeks IT Leader to Join our Dynamic, Leading-Edge Support Team!

Baystate Health is one of New England 's largest health care systems with over 10,000 employees, four hospitals, and over 90 medical practices. We have an exciting opportunity for information technology professionals wishing to join an award-winning team that has just been voted Most Wireless Hospital by Hospital and Health Networks.

Located in Springfield , Massachusetts , considered the "crossroads of New England," the area offers a rich quality of life for Baystate Health staff, including affordable housing, convenient access to many local attractions, and easy travel to Boston , New York City, and the beautiful Berkshires. For more information about all of the opportunities the Pioneer Valley has to offer, we invite you to visit www.valleyvisitor.com.

Now Recruiting for a Client Service Manager, Information Systems Laboratory Services- Relocation Support available for the right candidate.

Responsibilities

The incumbent in this position is responsible for planning, organizing and managing tactical and strategic information services to help clients enhance their delivery of services by facilitating the processing and delivery of information. The incumbent will coordinate and manage the activities and performance of staff members within a team, or teams, focused on the implementation and support of information technology enabling solutions and services.

Qualifications:

  • Minimum of eight years experience within the Healthcare Information Services industry
  • Minimum of three years managerial experience including the management of personnel, budget and contracts, vendors, and day-to-day department operations.
  • Minimum of three years of project and portfolio management with an emphasis on experience with multi-disciplinary, complex projects, system and teams.
  • Knowledgeable in the IS acquisition, installation, support and maintenance of Clinical Information Systems.
  • Working knowledge of Client Server technologies such as, but not limited to, Windows 98, NT and 2000 server and Novell NetWare; and relational databases such as, but not limited to, Oracle, Sybase and SQL Server.
  • Knowledgeable in clinical operations for clinical and anatomic pathology services.
  • Knowledgeable of healthcare compliance requirements e.g., HIPAA, JCAHO, Government
  • Consulting background a plus

Interested professionals please apply on-line, www.baystatehealth.com/jobs, or contact Jason at

800-767-6612.

AA/EOE




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