Position Information

Company

Fresenius Medical Care

Location:

Spokane, WA

Salary/Wages:

Not Available

Job Status/Type:

Full-Time, Employee

Industry:

Accounting/Finance

Work Experience:

0-1 Years Experience

Education Level:

Other

Contact Information

Company

Fresenius Medical Care

Contact:

Not Available

Address:

Lexington, MA

Phone:

Not Available

Fax:

Not Available

Email:

Not Available

Reference Code:

332028HJO

Discover the difference between
a job and real job satisfaction.

Fresenius Medical Services presents a world of options and avenues to pursue. Explore a great organization with clinics in cities from coast to coast. In fact, no matter where you live, no matter where you are in your career, at Fresenius you can grow how and where you choose to grow.

We call our brand of patient care UltraCareand it represents our commitment to deliver excellent care to patients through innovative programs, the latest technology, and a focus on superior customer service. As part of our team, you will set an outstanding example that others will follow. Join the Fresenius team today.

Patient Service Specialist

Fresenius Medical Care North America (FMCNA) has been a global leader in dialysis for over 25 years. With over 2,000 clinics located in communities all across North America, servicing over 161,000 patients, we have a singular focus on dialysis and a determination to help our patients live their lives to the fullest. If you are passionate about your profession and are looking to begin or continue a successful career that will truly make a difference then FMCNA is the place for you.

Primary function is to grow the business/patient count through encouraging current and new referral sources to maximize the services provided by the Division and the centralized admissions process.
Develops and maintains an in-depth knowledge of the dialysis business and the many support services and options provided by FMS. Maintains an excellent understanding and knowledge of the local market to monitor and quickly react to changes which may
impact the company and the patient services provided. Provides regular updates regarding status of the local market to management as appropriate.
Regularly visits and maintains frequent communication with current referral sources - hospitals, discharge planners, social workers and physicians.
Assesses their satisfaction with the process,
Addresses any concerns they may have regarding all phases of the process - following up to ensure that the issues have been resolved to their satisfaction.
Communicates any other concerns the referrers may have with other aspects of the services provided by FMS to the relevant management and follows up to ensure appropriate resolution.
Takes immediate action as warranted by concern raised by referral s

Bachelors degree with concentration in business or Marketing OR
Associates degree plus 2 years Healthcare sales and marketing experience in lieu of a degree OR
5 + years Healthcare sales and marketing experience in lieu of a degree Experience dependent on education level described above under education heading
Excellent communication skills - written and oral - with ability to communicate to all levels of personnel
Excellent customer service, organizational and interpersonal skills required.
Detail oriented
Good computer skills required with sound knowledge of Microsoft Office applications- Word, Excel, PowerPoint, and Lotus Notes.
Completion of and compliance with the Marketing and Business Development Functional Compliance Program.

BENEFITS:
We offer a generous compensation and benefits package that includes medical and dental, 401K match, profit sharing, short and long term disability, tuition reimbursement, and a generous Paid Time Off program!

Fresenius Medical Care North America is an Equal Opportunity Employer.

APPLY TO THIS JOB HERE

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