Night Auditor - Courtyard by Marriott/Hilton Garden Inn: Scott Enterprises

Night Auditor position works 3rd shift (11PM - 7AM) five days a week including weekends.

SUMMARY OF RESPONSIBILITIES / DUTIES:

· Provides excellent customer service that goes above and beyond the expectations of the hotel guests

· Checks guests in and out of the hotel in a thorough and accurate manner; sells guest rooms to walk in guests and reservations using established selling procedures

· Answers and transfers all incoming telephone calls using proper telephone etiquette; provides customer service, including message taking, setting wake up calls, providing directions and other information as needed

· Balances the daily accounting records and completes the necessary paperwork

· Follows proper cash and credit card handling procedures

· Provides safety and security for the hotel and its guests; follows the hotel key control procedures at all times

· Completes any other tasks requested by a supervisor

QUALIFICATIONS / REQUIREMENTS:

· High school diploma / GED preferred

· High attention to detail required

· Proficiency in MS Office products (knowledge of MS Excel, MS Word)

· Must have and maintain a valid driver’s license and reliable transportation

· Ability to write routine reports, keep logs, and correspondence

· Ability to communicate effectively with guests