Benefits Administrator: MullinTBG(A Prudential Company)

Benefits Administrator

POSITION SUMMARY:

Responsibilities include the administration of executive benefit plans, ranging from deferred compensation to life insurance plans. As a member of the service team, work to meet client needs in a manner that enriches the client relationship. Produce work that is readily usable (timely and accurate), and consistently fulfill commitments and responsibilities.

ESSENTIAL FUNCTIONS:

• Manage administration of non-qualified deferred compensation and/or life insurance plans on a proprietary database.
• Complete basic system configurations in accordance with Plan specifications.
• Process executive benefit and insurance plan elections and transactions.
• Perform audits of plan participant elections, contributions, distributions and benefit statements.
• Generate and confirm accuracy of a variety of spreadsheets, reports and correspondence, as required.
• Ensure compliance with plan rules and regulations.
• Assist participants with a variety of inquiries (i.e. accessing online accounts, account inquiries, investment allocation changes and impacts, educating on Plan rules and design).
• Provide exceptional customer service to internal and external customers via phone, mail and electronic media.
• Coordinate activities of client, plan participants, trustee insurance companies and other affiliates.
• Respond proactively to ad hoc requests from clients and management.
• Formulate and maintain valued relationships with clients, carriers, peers and associates.
• Manage client specific task and project calendar.
• Draft, review and revise client specific transaction procedures.

OTHER RESPONSIBILITIES:

• Participate in company, department, team and individuals goals, special projects and task forces.
• Participate in development and mentoring of less experienced staff.
• Promote improvement of department processes, procedures and work product.
• May serve as Client Coordinator to specific clients (see Client Coordinator role description for additional responsibilities).
• Other responsibilities and tasks, as assigned.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Basic financial acumen with strong math skills.
• Undergraduate degree in related field and/or relevant experience.
• Knowledge of qualified or non-qualified benefit plan administration, life insurance, finance, accounting, financial modeling or other technically oriented benefits-related field is preferred.
• Ability to anticipate needs and take effective action.
• Detail oriented, analytical self-starter with a motivation to expand knowledge, skills and responsibility.
• Knowledge of Excel spreadsheet database and Microsoft Word.
• Ability to manage and prioritize projects and take an active role in problem solving/decision making.
• Ability to meet deadlines and work both independently and as a team member.
• Excellent verbal and written communication skills.
• Utilizes reasoning ability to define problems, collect data, establish facts and draw conclusions.

WORK ENVIRONMENT

Physical activities of job are within the normal expectations of an office environment where the amount of standing, walking, sitting, reaching, and other movements is within the control of the incumbent.