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Senior Correspondence Representative - West Valley City, UT-315464: UnitedHealth Group

Job ID315464
Company NameUnitedHealth Group
Job CategoryCustomer Service; Healthcare
LocationWest Valley City, UT
Position TypeFull-Time, Employee
Experience2-5 Years Experience
Date PostedNovember 3, 2009 (Reposted Nov 18)


Job Category:
Customer Service

Reference Code:
315464

Position Type:
Full-time, Regular




UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.

Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.

Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?


Senior Correspondence Representative - West Valley City, UT-315464

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

Description

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling.
By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals.
Position Description:
As a Senior Correspondence Representative, you will process and post check deposits. Responsibilities may also include transaction balancing, reject, problem and dispute resolution, exception item handling, and research. Accuracy in work can directly affect the customer's image of and confidence in OptumHealthBank.
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Qualifications

Qualifications:
  • Banking and/or Teller experience; 2-3 years preferred
  • Excellent communication skills in person and on the phone
  • Multi-tasking
  • Computer skills
  • Basic accounting knowledge specific to debits, credits, balancing and reconciliation
  • Ability to sort, organize and prioritize work
  • Strong computer knowledge including Windows and MS Office
  • Proficient data entry or keyboarding skills
  • Strong verbal and written communication skills
  • Detail oriented, organized, highly disciplined, and dependable
  • Extremely accurate when processing detailed tasks
  • Must be able to meet deadlines under stressful situations
  • High School Graduate required some college education or commensurate experience preferred
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.




Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



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