Health Management Solution Coordinator: Mercer

This job is responsible for coordinating all administrative functions for clients within Health Mangement Solutions, including wellness, coaching, biometric screenings, disease management and health advocacy. Duties include:

• Provide excellent customer service by resolving and communicating service issues for Health Management Solutions and Mercer Consultants, Client Program Managers and Mercer Health Management Team
• Track vendor issues and provide updates to the appropriate vendor teams, Client Program Managers and Mercer Consultants
• Manage and distribute monthly reports to Client Program Management and Mercer Consultants
• Process all new Health Management Solutions sold business, ensuring accuracy and timely submission
• Provide monthly Health Management Solutions lives information to Billing and Finance Departments and Vendors
• Other reporting, administrative and coordinating duties as needed

Qualifications include:

• Health & Benefits Experience (Wellness or other health related experience preferred)
• Proficient Microsoft Word and Excel skills
• Strong oral and written communication skills
• Detail oriented and ability to take initiate and work independently
• Strong organizational skills
• Four year college degree preferred