Patient Collections Representative: CCS Medical

CCS Medical is a leading, national healthcare company that has been serving healthcare professionals and their patients since 1990. We are dedicated to providing caring, compassionate, reliable, and cost effective home health services to our valued customers to treat their chronic medical conditions and improve their quality of life. We are currently seeking a Patient Collections Representative for our corporate office in Clearwater , Fl

Hours:

Monday – Friday 11:00am – 8:00pm

Job Duties:

· Reviews patient delinquent accounts, applies work rules to determine action needed in securing payment.

· Gathers information and researches discrepant balances and reports findings to management.

· Contact delinquent patients by phone and mail to solicit payment

· Interprets and explains outstanding balances to patients to achieve collection goals.

· Initiates payment arrangements, encouraging payment by phone

· Focusing on reducing delinquent accounts and achieving maximum collections from all sources.

Qualifications:

· High School Diploma or GED equivalent and 6 months to one year medical collections experience.

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

· Ability to write routine reports and correspondence.

· Ability to speak effectively with patients through proactive measurable collection efforts

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

· Ability to work under pressure in a fast-paced environment.

· Ability to analyze and resolve problems.

CCS Medical is an employee-oriented company with a total team approach. Employees enjoy great health, dental, and disability insurance benefits (large portion of premiums paid by the company), including a 401K plan with generous company match and vesting schedule, plus paid time off within the first year. EEO/DFWP

If your experience meets the requirements listed above, and you would like to be considered for this position, please forward your resume to this posting.