HR Generalist: StarTek, Inc.

We have a fantastic career opportunity for an experienced HR Generalist in our Alexandria, Louisiana location. Provides support related to all Human Resource activities. Provides technical assistance and coordinates daily personnel policies, programs, and plans. Serves as a backup to the HR Manager.

Essential Functions

o Oversees benefits for site including coordination of annual open enrollment.

o Manages day-to-day HR activities, policies, and processes interpretation and administration.

o Coordinates and participates in unemployment insurance hearing.

o Providing day-to-day human resources support and to counsel employees and managers regarding employee relations issues and employee communications.

o Oversees site workers compensation administration.

o Administers FMLA, LOA, and work restrictions for site.

o Has oversight for the HR Office processes and paperwork.

o Creates site specific reports and data analysis as required.

o Manages misc. projects

o Provide additional administrative support to the HR department

o Serves as back up to HR manager

Job Qualifications

Knowledge, Skills & Abilities:

o Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

o Ability to write routine reports and correspondence.

o Must possess clear and friendly speaking voice.

o Solid knowledge and interpretation of employment laws and HR practices.

o Ability to interpret, understand policies and relate them to others.

o Ability to speak effectively to groups of customers or employees of the organization.

o Skill in establishing and maintaining effective working relationships.

o Ability to adapt to changing priorities, meet deadlines and work well under pressure.

o Ability to exercise initiative and judgment as well as make decisions within the scope of assigned authority.

o Ability to carry out instructions in written or verbal form.

o Solid knowledge of computers and software applications including spreadsheet (Excel), word processing (Word), and e-mail software applications.

o Ability to plan own work and the work of others and lead work groups or teams.

o Solid organizational skills with the ability to prioritize in a fast paced environment with close attention to detail.

o Solid analytical and problem-solving skills including problem identification, analysis, action planning and execution.

o Ability to maintain a high level of confidentiality by exercising tact and maturity in sensitive situations.

Other Functions

o Assists and cross trains with other HR Staff to ensure backup coverage within the HR office.

o Assists with corrective actions and separations.

o Assists with investigations.

o Assists with performance reviews.

o Other duties as assigned