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COLLECTION REPRESENTATIVE: U.S. Internal Revenue Service (IRS)

Company NameU.S. Internal Revenue Service (IRS)
Job CategoryCustomer Service; Government/Military
LocationDes Moines, IA
Position TypeFull-Time, Employee
Salary$30,772 to $40,005 per year
Experience1-2 Years Experience
Desired Education LevelHigh School
Date PostedOctober 20, 2009
U.S. Internal Revenue Service (IRS)
View U.S. Internal Revenue Service (IRS) profile and job listings

As a Contact/Collection Representative you will:
~ Provide technical assistance to individuals and/or businesses
primarily through telephone interaction in a dynamic call center
environment, and/or face-to-face contact;
~ Address wide range of issues/problems that require unique solutions;
~ Apply the tax code to assist taxpayers in understanding and meeting
their tax responsibilities;
~ Secure, analyze and protect sensitive personal and financial
information;
~ Make determinations and use sound judgment to resolve taxpayer
disputes and delinquency issues; And
~ Develop, analyze and evaluate information involving the research of
computerized records by accessing multiple online/database systems.


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