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Help Desk: ATR International, Inc.

Company NameATR International, Inc.
Job CategoryTechnology
LocationSan Antonio, TX
Position TypeFull-Time, Employee
Salary$12 to $14 per year
Experience1-2 Years Experience
Desired Education LevelAssociates
Date PostedNovember 4, 2009
ATR International, Inc.
View ATR International, Inc. profile and job listings

8-10 positions open in San Antonio!!

Looking for help desk candidates that know how to setup and troubleshoot Windows, Office, Lotus, Outlook, Blackberry, and VPS for remote users.

2 year degree or HS diploma and 1-2 years experience. Description: Following established guidelines, responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity. Documents and may resolve basic problems regarding business applications and hardware and software. Records inquiries, repair and service requests, resolves or directs request to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to senior staff when solution is unclear. Reports problems with procedures.

All qualified candidates please contact Chris James at chrisj@atr1.com




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