Status:
Full-Time, Contract
Level:
2-5 Years Experience
Job Location:
Los Angeles, CA
Job Ref Code:
ITNRC948307
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About Kforce Technology
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With over 45 years of experience, Kforce continues to set the standard in the technology staffing & solutions industry. With an unwavering commitment, Kforce strives to provide candidates with exceptional service in meeting their employment and career needs. Kforce provides consulting, contract-to-hire or direct hire positions with a wide range of organizations; from small, privately held companies to large, multinationals. Our technical specialty areas include: data management, functional and business analysis, infrastructure and systems application development. .
Backed by approximately 1,900 staffing specialists, Kforce is committed to "Great People = Great Results" for our valued clients and candidates. Our Firm operates with 62 offices in 41 markets in North America and two in the Philippines.
Kforce is an EEO/AA Employer
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POSITION
Field Telecom Technician
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Job Description:
Kforce is seeking Technicians for our client in the areas of Wireless, Microwave / IP, and Telecom for 6 month contract positions (with extensions). Technicians will be assigned to 24-hour "on call" duty to resolve any cell-related or customer issues. Responsibilities: - Determine the cause of equipment failure using various types of complex test equipment
- Maintain accurate records of equipment assignments
- Follow-up on all network related issues to ensure customer satisfaction
- Implement, conduct and coordinate the smooth operation, repair, maintenance, and expansion of all systems
- Make frequent field visits and assure that all facilities are clean, functioning properly, alarmed properly; and measures are being taken to correct any deficiencies
- Ensure that all pertinent information for site updates is properly documented in the site log book monthly and annually
- Operate, maintain, and repair all components of the system
- Troubleshoot and resolve system related customer complaints
- Provide field support for new cell construction in the following areas: on site supervision, equipment delivery coordination, path alignment coordination, equipment installation, cell turn-up and cell optimization
- Coordinate or perform maintenance of cell sites
- Maintain cell site circuits by routine or fault testing and repair as needed
- Assist where needed to identify customer system and equipment problems
- Program and test new products
- Maintain cellular radio equipment by correctly aligning frequencies with test equipment
- Test for faulty circuits, repair or replace as necessary, and take radio measurements to ensure appropriate signal strength or quality
- Maintain microwave radio equipment; aligning frequencies with test equipment, performing annual FCC checks (ensure accordance with FCC guidelines), and test for faulty radios
- Determine equipment needed for repairs and replacement of defective system components
To qualify, you must meet the following minimum requirements: - 3 or more years of experience in a Technician role
- Strong PC and IP troubleshooting skills
- Previous experience in a customer support role
- Laptop and general tools
- Must have a valid State Driver's License
- Clean driving record, background check, and drug test are required
Preferred: - Dragon Wave or HUAWEII Certified
- Knowledge of IP protocol
- Experience with wireless and data networking equipment is a plus
- 2 year Technical degree
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Great People = Great Results
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