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Operations Manager: Golds Gym International, Inc

Job ID783703
Company NameGolds Gym International, Inc
Job CategoryOther
LocationSan Antonio, TX
Position TypeFull-Time, Employee
ExperienceUnspecified
Date PostedJuly 31, 2009 (Reposted Dec 1)
Golds Gym International, Inc
View Golds Gym International, Inc profile and job listings

Position Description:

Management/Leadership Duties:
• Manage Front Desk Associates to ensure policies and procedures as outlined in the Front Desk Operations manual are followed at all times
• Hires, trains and supervises all Front Desk Associates
• Position is a scheduled front desk position in addition to supervisory duties

Operations Support:
• Ensures that all front desk systems are followed such as proper Member Check-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests, travel/guest passes
• Directs and controls all gym walk-thrus
• Communicates with GM regarding ways to improve front desk operations
• Responsible for communicating and following cash management procedures
• Manages the retail sales procedures for the gym.





Qualifications:

Excellent communication, organization and customer service skills
• Understanding of basic cash procedures
• Basic computer skills
• Ability to handle challenging customer issues with patience, tact and professionalism
• Excellent training skills
• Excellent leadership and management skills



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