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Seasonal Sales Associate: James Avery Craftsman

Company NameJames Avery Craftsman
Job CategoryRetail; Sales
LocationTulsa, OK • Oklahoma City, OK
Position TypePart-Time, Employee
Experience0-1 Years Experience
Desired Education LevelHigh School
Date PostedOctober 8, 2009 (Reposted Oct 21)
James Avery Craftsman
View James Avery Craftsman profile and job listings

Seasonal Part-Time Employee



Job Summary
Title Seasonal Sales Associate
City Oklahoma City or Tulsa
State OK
Part Time Yes
About Our Company
Established in 1954, James Avery offers fine jewelry designs in sterling silver, 14K and 18K yellow and white gold, and gemstones for ladies and men, and maintains some 1100 designs and 14,000 separate jewelry items in the active product line. In order to maintain the quality and responsiveness essential to a successful business, we are vertically-integrated, meaning we design, manufacture, market and sell our own product line. We even maintain in-house graphics and photography as well as internal architecture and furniture-making capabilities to keep the customer's experience a special one.
The strategic goals of the company include a three-prong effort of reaching and satisfying our customers through retail stores, mail order and on the internet. James Avery has five manufacturing plants. Our retail stores are located in Texas, Oklahoma, Georgia, Colorado, and Louisiana and will number 52 retail stores by the end of 2010. The fine detailing and strong yet simple design of our stores is reflective of the same process in which our product is also crafted.
Job Details
Description


The main duties of this position are to greet and assist the customers in their selection and purchase of merchandise.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Practices good customer service (GUEST program)
  • Meets or exceeds company goal on individual mystery shopper report
  • Enters customer data and other sales data for customers into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtains proper signatures on customer sales
  • Pulls jewelry from stock/cases to show customers and replaces in correct area when sale is completed
  • May repair, polish or solder jewelry
  • Provides knowledgeable service to customers on product information utilizing in-store tools/training
  • Follows all safety procedures
  • Follows all established Company policies and procedures
  • Boxes and wraps gift selections
  • Assists store management in meeting company standards in overall store presentation
  • Assists with daily housekeeping and maintenance duties
  • Attends all required meetings
  • Participate in the employee safety program by abiding by all company safety rules and instructions

Minimum Requirements Include:

  • Ability to work a flexible schedule
  • Good customer service skills
  • Ability to speak read and write English
  • Good organizational and time management skills
  • Participate in the employee safety program by abiding by all company safety rules and instructions
  • Must be able to work the day before and after Thanksgiving. Must be available the week before Christmas
  • Must be able to work week-ends





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