Internet Sales Associates: AutoNation, Inc.
| Job ID | 62084 |
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| Company Name | AutoNation, Inc. |
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| Job Category | Sales; Transportation/Logistics |
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| Location | Houston, TX |
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| Position Type | Full-Time, Employee |
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| Experience | 0-1 Years Experience |
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| Date Posted | August 21, 2009 (Reposted Nov 30) |
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| View AutoNation, Inc. profile and job listings |
 | | | | | We're AutoNation. America's largest auto retailer, representing 34 different brands, domestic, import and luxury, both on and off the web. We are driven to be the best, and we employ associates who share the same drive. Perhaps you're one of them. Whether you're looking for a fresh start, a new career, or maximizing your expertise in automotive retail, AutoNation puts you in control of your future. With over 250 dealerships in sixteen states, we offer virtually limitless growth and advancement possibilities. If you're self-motivated and looking for a challenging career in a fast-paced, fun environment, contact us today at www.autonationcareers.com to set up a personal interview and start the wheels in motion. | | |
| |  | | | Company:
AutoNation, Inc. Location:
Houston, TX Status:
Full_Time Job Category:
Store-Sales | |  | | | Company:
AutoNation, Inc. Reference Code:
62084
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Internet Sales Associates Description:
BUISNESS IS GROWING AND CHAMPION FORD IS LOOKING TO OPEN 2 NEW INTERNET SALES POSITIONS!
We're looking for energetic professionals who have successfully delivered on goals while maintaining the highest customer satisfaction. We encourage superb candidates from other industries, who believe they are the best in their field, to send us a resume!
The role of the ISG is to respond effectively to all Internet-sourced vehicle inquiries that come to the dealership via email, the Compass tool or in-bound phone calls on a dedicated Internet phone line. Their goal is to generate a response, set an appointment, meet with and sell a new or used vehicle to this customer while achieving acceptable levels of gross and customer delight with their experience.
Primary Responsibilities:
o Sell new and used cars and trucks to Internet sourced customers
o Initiate customer contact with at least 60% of unique leads received, using personalized emails in under 30 minutes during business hours or 4 hours on the 24 hour clock, as an average
o Actively pursue short term and long term e-mail/phone follow-up schedules for all customers that have not purchased using effective email letters and phone calls
o Generate sales appointments with at least 60% of customers with whom we have established 2-way communication and maintain a 60% show rate with those appointments
o Meet with all Internet appointments personally and close 60% of those appointments that show up
o Provide assistance in improving the Internet Sales Performance of the dealership by meeting regularly with store management personnel and assuring that the team keeps all necessary contact information, inventory, photos and pricing current and accurate
o Use bulk e-mail, z-trac and other furnished tools to communicate with our customer base
o Ensure compliance with AutoNation pricing policy using the tools provided
o Create dealer advertisements and specials on dealer pages and update as needed
o Monitor and track performance of dealership Internet Sales
o Attend/Conduct weekly meeting such as: Save a deal, No Sale, Specials, Appointments.
o Develop an expert level ability with the Compass tool and record Sale and No-Sale Information into Compass as appropriate.
o Cross-reference retail sales log on a daily basis to correctly source Internet-generated deliveries.
Required Experience:
Ideal candidates will have:
o Proven track record of achieving or over-achieving goals
o Outstanding communication skills
o Professional appearance and work ethic
o Great attitude with a high-energy personality
o Superior customer service skills
o 1 or more years in automotive sales experience
o Ecom experience preferred
Required Education:
o High school diploma or equivalent
o 2 year or 4 year degree in business or a related field is preferred
Compensation:
We offer competitive pay, health, dental, life, and disability insurance, 401(k) program, paid vacation, Employee Assistance Program, professional working environment, job specific training and fantastic advancement opportunities.
Additional Comments:
Join AutoNation, ranked as one of America's Most Admired Companies for 4 consecutive years by Fortune Magazine, where your talent can make a difference. Become a part of an award winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability. We are an equal opportunity employer and a drug free workplace.
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