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Help Desk Technician: Dell Perot Systems

Job ID005189:NSD
Company NameDell Perot Systems
Job CategoryTechnology; Technology
LocationAugusta, GA
Position TypeFull-Time, Employee
Experience0-1 Years Experience
Date PostedOctober 22, 2009 (Reposted Dec 4)
Dell Perot Systems
View Dell Perot Systems profile and job listings

POSITION INFORMATION

Company:
Dell Perot Systems
Location:
GA-AUGUSTA
Status:
Full Time, Employee
Job Category:
Technology

CONTACT INFORMATION

Company:
Perot Systems
Reference Code:
005189:NSD

Help Desk Technician

Job Description:


Provides phone and in-person support to users in the areas of r
phone and in-person support to users, including e-mail, LAN/WAN,
directories, standard desktop images and applications, COTS and
GOTS applications. Serves as the initial point of contact for
troubleshooting all IT related problems, including
hardware/software, passwords, and printer problems.

Clearance: Candidate must possess a National Security clearance with Full Scope Polygraph.

Required Skills
Associates degree and two years related work experience. Clearance: Candidate must possess a National Security clearance with Full Scope Polygraph.

Desired Skills
Monitors, analyzes, troubleshoots, and/or evaluates hardware,
software and other network related problems; provide technical
expertise for performance and/or configuration of the global
networks and systems. Performs general LAN/CAN/WAN
administration. Schedules conversions and cutover. Coordinates
with all responsible users and sites to resolve network or system
incidents. Responsible for monitoring, tracking and evaluating
global Information Technology Infrastructure inciden

Education
Requires a Associates degree or equivalent and two years experience or a Bachelor's degree and < 1 year experience.

Experience
Associates degree or equivalent and two years experience or a Bachelor's degree and < 1 year experience.

Requirements

Hazards

More about Dell Perot Systems
Dell Services is committed to Equal Employment Opportunity. It is the policy of Dell Services to encourage and support equal employment opportunity for all associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.





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