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Office Manager: Investors Title Co.

Company NameInvestors Title Co.
Job CategoryReal Estate; Insurance
LocationRaleigh, NC
Position TypeFull-Time, Employee
Experience2-5 Years Experience
Date PostedNovember 6, 2009 (Reposted Dec 4)
Investors Title Co.
View Investors Title Co. profile and job listings

OFFICE MANAGER
RALEIGH BRANCH OFFICE
POSITION OBJECTIVE:

To manage branch or satellite office, with three (3) or more employees, according to Company standards.


POSITION RESPONSIBILITIES:

1. Office operations
  • Hire adequate staff with assistance of Human Resources department.
  • Supervise and train staff members in regard to ITIC and the individual office operations, including appropriate telephone, client and office etiquette, underwriting procedures, maintenance of files, and accounting procedures.
  • Organize office work to provide same day service.
  • Respond to deadlines and report timely to management.
  • Understand underwriting principles and process an acceptable number of policies, binders and other policy documentation during normal work hours.
  • Communicate in a professional, courteous, pleasant and personal manner with clients and other employees on the telephone and in personal interactions.
  • Strive to achieve income goals established by the Company and manage office operations at optimal levels.
  • Understand all Site Administrator duties to include daily, weekly and month-end closing procedures.
2. Maintain awareness of market area
  • Communicate with Marketing Manager on daily basis to understand marketing progress and operational implications.
  • Maintain existing relationships with attorneys, mortgage lenders, builders and realtors, providing information and answering questions.
  • Communicate marketing information to staff members.
  • Assist Marketing Manager as needed with marketing activities.
3. Perform responsibilities as specified in the Company Wide Risk Management and Compliance Responsibility Summary.


POSITION QUALIFICATIONS:

1. Strong computer skills.
2. Excellent written and oral communication skills.
3. Strong organizational skills.
4. Prior real estate related experience preferred.
5. One (1) to three (3) years of experience supervising other employees.
6. Completion of high school education or equivalent. College degree preferred.


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