ATG Application Administrator: Synchronoss Technologies

Synchronoss Technologies is the leading global provider of on-demand transaction management software platforms. We automate subscriber activation, order management and service provisioning for:

• Any device type – cell phones, converged mobile devices, air-cards, etc.
• Across any communication service – wireless, high-speed access, local access, IPTV, cable, satellite TV, etc.
• From any channel – eCommerce, telesales, retail stores, eTailers, etc.

We are currently seeking an ATG Application Administrator at our Operations Center in Bethlehem, PA.

Synchronoss Technologies is seeking to hire an ATG Application Administrator with experience working with ATG Commerce, Commerce Search, Campaign Optimizer, Merchandising and Content Administration. Synchronoss has dual locations in central NJ and also eastern Pennsylvania; there is a possibility of working from either. The ATG Application Administrator will be the key person responsible for the infrastructure of the ATG eCommerce system. This will include providing technical guidance and enforcing technical standards. The scope of this job includes maintaining production environments (including configuration management, managing builds/deployments, capacity planning, and performance analysis), monitoring of system resources, maintaining the 24x7 operations and providing support to development and other teams of the organization during major projects. Ideal candidate will have extensive knowledge of Unix/Linux variants, experience working as a system administrator, and a working understanding of networking.

The ATG Application Administrator will provide exceptionally responsive support, requiring occasional after hours and weekend availability for on-call support of priority systems, applications, and periodic maintenance activities. This person would also ensure systems are compatible and in compliance with the standards for open systems architectures as they apply to the implementation and specification for information technology solutions. The ATG Application Administrator will provide detailed and timely project status updates to management and internal customers by utilizing departmental standards and procedures. A focus on providing world class customer service is essential. Lastly they would be involved with managing delegated relationships with external contacts and having frequent and direct contract with the most senior level managers and executives to provide consulting and technical expertise.

Minimum Job Qualifications:

Bachelor's degree in computer science or related technical field OR equivalent combination of education/certification(s) and experience.
Minimum of 3 years experience with ATG (Commerce, B2B Order Management) and 7-10 years total experience in IT
3 to 5 years of UNIX/Linux Administration experience is strongly preferred
JBOSS experience or similar application servers
Understanding of fundamental networking/distributed computing environment concepts
Experience working in a 24x7 production environment supporting e-commerce applications
Experience in on-call environments
Experience with high volume, large B2B or B2C e-commerce environments
Strong communication skills to write documentation for design and architecture documents.
Ability to work in groups as a team player
Ability to help others in a fast paced and perpetually changing systems environment
Ability to work on multiple simultaneous tasks in parallel and prioritize between them
Strong customer service, communication, and organizational skills, ability to be highly productive in a fast-paced environment, and to work independently.

Desired Skills:

3+ years ATG commerce experience from high level architecture to day-to-day administration
Experience with ATG Commerce
Experience with latest versions of Content Administration and Search
Experience with troubleshooting CA issues and production performance problems
Highly desire prior experience with RHEL5
Experience with performance tuning/capacity planning of servers
Working knowledge of relational database products and configuration/tuning, experience with Oracle preferred
Working knowledge of mass storage, volume managers, RAID, and SAN infrastructure, HP/Hitachi/Brocade preferred
Working knowledge of compilers, linkers, and debuggers, has the ability to build applications from source code
Good working knowledge of security and can recommend, implement, and audit security parameters.
Must be able to write jobs, using various scripting languages, i.e. Java Script, Perl, PHP, etc.

Visit us at www.synchronoss.com

Synchronoss Technologies, an equal opportunity employer, offers an exciting opportunity for qualified career-motivated professionals. We provide competitive compensation, performance bonus and the chance to work with talented people in a winning, successful, and pleasant environment. We offer many premium benefits including 401(k) with an employer match, medical, dental, life insurance, vacation and much more.


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