Department Secretary: Sisters of Providence Health System

Performs various clerical and administrative support functions to ensure the efficient and effective operation of the Sister Caritas Cancer Center . Greets patients and visitors to ensure proper routing and facilitates patient flow while promoting positive patient satisfaction and positive demeanor. Assists in maintaining patient records, office statistical data and practice performance parameters. Performs receptionist functions including greeting patients, verifying registration information, confirm insurance information, scheduling follow-up appointments, and processing Patient Directions forms. Answers telephone and manages calls including taking messages and completing and processing intakes forms on new patients. Schedules patient appointments for physician(s) and educators using specialized scheduling and database software system. Manages both incoming and outgoing physician correspondence. Maintains open communication with outsourced service providers, such as answering service, transcription service(s) and courier and transport personnel. Work requires the knowledge of theories, principles and concepts normally acquired through obtaining a high school diploma or G.E.D. Experience in public reception preferred. Basic computer and typing skills required, excellent communication skills, ability to attend to detailed work with multi-tasking a must.