Account Manager - Media Sales: IAC Media & Advertising

Account Manager - Media Sales

IAC Consumer Applications & Portals

www.iac.com

New York, NY

As an Account Manager, you will be responsible for working with the Senior Sales Executives and helping to grow online media sales for IAC Consumer Applications & Portals, which encompasses Vimeo, Webfetti, Popular Screensavers, My Fun Cards and other sites, with a combined monthly unique audience of over 23 MM.

Job Description:

• Manage all day-to-day operations associated with existing campaigns, including:
• Build solid customer relationships and act as point person for customer questions and concerns
• Oversee all campaign delivery and optimization efforts
• Fulfill campaign/client reporting requests
• Reconcile billing/invoicing inquiries
• Contribute to IAC CAPs development within the industry by externally advocating a thorough understanding of the online advertising industry, our clients’ objectives and strategies, and IAC CAP’s market position and opportunities

Responsibilities:

• Work with Sales team and other departments to assist in the creation of client proposals and Media Plans.
• Create internal Orders and Insertion Orders (and revisions) and adhere to defined businesses processes.
• Verify inventory availability throughout the sales process, including inventory for 10 revisions based on campaign delivery.
• Manager day-to-day operations associated with existing campaign by successfully and proactively:
  

o Build solid customer relationships and act as point person for client questions and concerns

o Oversee all campaign delivery and optimization efforts

o Communicate ad specifications and creative lead times to advertisers/Agencies

o Collect creative from client, verify specifications and follow defined creative/Traffic process

o Work with Traffic team by monitoring and analyzing traffic; suggesting changes to the client and working across internal departments to implement the optimization plans in order to meet the contractual obligations of both IAC and the advertiser (client)

o Monitor campaigns and ensure campaign delivery through campaign delivery reporting

o Manage campaign performance and make optimization recommendations

o Provide clients/sales with any necessary campaign reporting

o Work closely with internal teams to identify growth opportunities for existing campaign and present to client

o Work with Sales team to recommend Upsell and renew existing campaigns/clients

• Has accountability for accuracy and maintenance of weekly/monthly/quarterly and ad hoc reporting pertaining to clients.
• Manage several campaigns while concurrently assisting to prospect for new business
• Interact with Accounting department in regards to Client Credit and Billing requests/issues, in addition to providing monthly billing information for applicable clients, ensure invoice/billing discrepancies are resolved in a timely manner
• Excellent customer service skills
• Exceptional written and verbal communication skills – effectively communicate both internally and externally with clients
• Respond quickly to IAC CAP and client needs with a sense of urgency
• Time-management skills and ability to work under deadlines – excellent follow-up skills
• Work well with several internal departments such as Legal, Finance, Ad Operations, Marketing and Sales Development
• Work closely with regional account management team members to ensure proper cover of all regional accounts, as well as share best practices

Required Experience/Skills/Characteristics:

• Bachelor’s degree
• Excel and PowerPoint experience is required.
• Interest in interactive advertising sales and/or client management
• Professional, strong work ethic, takes direction well, team player, highly organized, sense of humor, ethical, calm under pressure, enthusiastic, approachable, curious, focused, creative, ability to multi-task, work well with various personalities and styles, and patient.