At LEAST five years experience in medical collections doing payments, credits and some refunds.
At LEAST five years experience resolving balances and reconciling accounts
Setting up payment plans including private pay options, medicare and/or medicaid with clients
Must have experience with high volume of inbound and outbound phone calls
Accuracy is extremely important
Training provided on billing software system
Must have solid Windows, Word and Excel software experience
Experience with Medical billing software preferred
Some overtime required at month end
Must not have more than one absence in first 45 business days
Government experience is a big plus (medicare/medicaid)
Strong Analytical skills
Must be outgoing and extroverted
Must be flexible with start schedule which could begin at 8, 8:30 or 9 am, and work an 8 hour day with a 30 minute unpaid lunch.
Must have experience in the revenue cycle: A/R, collections, verify insurance, collections, claims processing, etc.
Need a person experienced in a hospital or large doctor/physicians groups, not general practice/family doctor environment or insurance
They are a high volume environment with high productivity standards requiring sitting at your desk multitasking.
Must come from an environment where they have to prioritize (they have 4 hours to process an order once in comes in).
Self starter who makes good use of their time.
Stressful department, critical thinking a must
Potentially dealing with Multiple clinics in multiple states
Some accounting experience is a huge plus
Must have experience with managed care contracts |