Department Overview Partner Services
The Partner Services team is a new and growing team of dedicated, team-oriented, security technology professionals committed to the success of Symantec's Consumer products for OEM, ISP and Retail channels. We partner with the Consumer Product Teams (including Norton AntiVirus, Norton Internet Security and Norton 360) to configure, customize, and build products that enable the world's largest OEM, ISP and Retail organizations to deliver secure computing solutions to millions of users world-wide.
Our Team Philosophy is Opportunity + Preparation + Execution = Success. Our Team Culture is to hire and support the best people, and use just enough effective and efficient process to deliver world-class products to our Partners. We take pride in providing a positive, supportive, and dynamic work environment where both individual and team success is valued and rewarded.
To top it all off, you will be part of the legendary Norton brand, synonymous with secure and safe computing for more than two decades. Responsibilities QA Engineer
This is a QA Engineer position on the Norton Consumer Partner Services Team. The QAE will be focused on testing products and services for our OEM, ISP and Retail Partners.
This position will:
• Work closely with our OEM Partners to understand their hardware and understand their integration requirements.
• Interact with the Norton base-product teams and participate in the design, architecture and technology reviews to ensure that our Partner requirements can be met.
• Actively participate in the QA process to review requirements, create test cases and submit defects.
• Design and document detailed test cases to cover all levels of testing and requirements, including: functional, integration, regression, and system.
• Identify, log, track and certify software application problems on multiple products and supported platforms.
• Execute white box testing and participate in code review sessions aiming to identify potential issues.
• Provide accurate and timely estimates for QA timelines and effort.
• Execute test cases within negotiated deadlines.
• We need self-starters who will work closely with the development team to discover, report and validate fixes for issues.
• Assist software developers and others to understand and reproduce customer reported issues.
• Reviews and provides feedback on product specifications, feature designs and user-documentation.
• Understand major software testing issues, methods, tools, and software quality issues.
• Isolate defects and issues at the component level for more complete and useful defect reporting.
• Demonstrate a basic understanding of assigned products, use of services provided by the operating system, performance issues and optimization solutions, and potential problem areas.
• Identify and analyze defects and communicate them clearly. Qualifications Requirements:
• 2-4 yrs years of practical Software Quality Assurance Testing experience with Windows-based applications required.
• BS in Computer Science required or equivalent experience.
• Experience with test planning and/or test case development.
• Background in Quality Assurance methodologies.
• Experience testing on multiple Microsoft operating systems required (XP and Vista preferred).
• Excellent problem solving, troubleshooting and analysis skills.
• Experience with black box testing techniques and methodologies.
• Experience with functional and regression testing.
• Ability to effectively multi-task different testing assignments and projects.
• Excellent communication skills, especially writing.
• Strict attention to detail.
• Ability to work with minimum supervision with set priorities.
• Ability to work under pressure with short-term deadlines.
• Ability to produce test results in a manner that is clear and concise to management and customers.
• Ability to work with a variety of technologies and third-party products.
• 1+ years software engineering experience.
• C/C++ experience on Windows platform.
• Windows technology development experience to include WIN32, STL, ATL, MFC, and multi-threaded application. Equal Employment Opportunity Symantec Corporation is an Equal Opportunity Employer and welcomes diversity.
NOTE: To all recruitment firms: Symantec is not accepting agency/search firm referrals for this posting, or other postings, without prior written permission from Symantec's Staffing organization. Symantec is not responsible for any fees related to unsolicited resumes.
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