Receptionist - full-time: Hobbs, Inc.

General Purpose

Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to clients and customers.

Main Job Tasks and Responsibilities

• answer telephone, screen and direct calls
  
• take and relay messages
  
• provide information to callers
  
• greet persons entering organization
  
• direct persons to correct destination
  
• deal with queries from the public and customers
  
• ensures knowledge of staff movements in and out of organization
  
• general administrative and clerical support
  
• prepare letters and documents
  
• receive and sort mail and deliveries
  
• schedule appointments
  
• organize meetings
  
• tidy and maintain the reception are, light kitchen duties

Education and Experience

• high school diploma generally required
  
• knowledge of administrative and clerical procedures
  
• knowledge of computers and relevant software applications
  
• knowledge of customer service principles and practices
  
• keyboard skills
  

Key Competencies

• verbal and written communication skills
  
• professional personal presentation
  
• customer service orientation
  
• information management
  
• organizing and planning
  
• attention to detail
  
• initiative
  
• reliability
  
• stress tolerance