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GENERAL MANAGER: Hotel Association of Greater Dallas

Description:
Manages hotel to ensure efficient and profitable operation by performing the following duties personally or through subordinate supervisors *Play a pivotal role in the hotel sales effort and be an active member in the local community." * Ensures staff received proper training for each position, including safety training and standard operating procedures * Problem Solving - * Customer Service - Manages difficult or emotional customer situations; * Responds promptly to customer needs; Responds to requests for service and assistance. * Allocates funds, authorizes expenditures and assists VP of Operations in budget planning * Monitors cost controls on a regular basis * Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance * Answers patrons' complaints and resolves problems to maintain Guest Satisfaction * Handles and resolves employee issues * Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines * Adheres to all franchise and company procedures and regulations as well as standard operating procedures * Ensures bank deposits are made daily, including weekends and holidays * Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner * Audits daily reports and processes monthly paperwork * Orders supplies and equipment as needed and in accordance to company procedures * Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional issues * Understands business implications of decisions; Demonstrates knowledge of market and competition * Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or the unexpected * Treats others with respect and consideration regardless of their status or position. * Available 24/7 with reliable transportation * All other duties as assigned

Benefits:
Lowen Hospitality is located in Irving Texas. We are searching for a General Manager to open our new Hampton Inn & Suites in Lewisville, Texas. The hotel is scheduled to open in the second quarter of 2010. At LHM we realize that people make the difference in the hospitality industry and are committed to staffing our hotels with outstanding service personnel. We recognizes talent and rewards success. And, because we're growing you'll find unlimited opportunities for advancement and career growth. LHM offers the following benefits: Paid vacation, paid holidays, bonus plan, medical and dental insurance,Hilton Hotel discounts