- Responsible for installing, supporting, troubleshooting and maintaining the network.
- Works with product support specialists to resolve installation and quality problems.
- Operates under general supervision.
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Perform installations, technical support; troubleshoot the operation and maintenance of network equipment. - Work closely with switches, routers, hubs, cables, racks, DSL, LRE, and the interfaces to the WAN connection.
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Install and upgrade software and hardware equipment.
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Maintains best practice knowledge on hardware and software deployed in the network and the overall architecture and designs of products.
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Monitor the network to ensure functionality.
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Work as a team member with technicians and engineers to solve technical problems, provide technical assistance during all phases of the installation, operation, and maintenance of network and user equipment.
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Certification of competencies and knowledge of best practices are expected to be obtained and maintained, particularly on the CISCO equipment.
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Ability to work extended hours, 24/7 (as required) shift work or on call.
Job Qualifications:
- 1-3 years experience with installation and technical support of high-speed networks.
- 1- 3 years experience with LAN/WAN in performing installations, configuration, troubleshooting, and maintenance of various network devices.
- Experience conducting surveys, designing ISP/OSP installations, and overseeing infrastructure work required.
- Ability to install software configurations on routers and switches and verify their performance.
- Strong problem solving and methodical troubleshooting required.
- Working knowledge of Adobe acrobat, Microsoft Office, Microsoft Visio, and Remedy software.
- Ability to lift up to 50 pounds.
Preferred Additional Skills:
- CCNA or BICSI certifications preferred.
- Previous experience working on military bases/sites, including previous military service highly desirable.
- General knowledge of OSPF and BGP desired.
This position requires the candidate to be able to obtain a Secret security clearance. In order to obtain a clearance you need to be a US Citizen and show proof of citizenship.
By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.






