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PATIENT ACCESS ASSOCIATE: Saint Louis University Hospital(Tenet Health)

St. Louis University Hospital offers several Centers of Excellence including cancer, organ and tissue transplantation, level I trauma, senior care, digestive disease as well as a cardiovascular program.

The hospital is home to the highly respected Saint Louis University School of Medicine and U.S. News and World Report ranks St. Louis University Hospital as one of "America's Best Hospitals" in several of its medical specialties. Other rewards include AARP's ranking as one of the Top 50 Hospitals in the United States and designation by Modern Maturity as one of the top 10 leading renal care hospitals. In addition, we were named by the St. Louis Business Journal as winner in the "people development" category and as one of the "Best Places to Work" in St. Louis.

Your future begins when you do, at Tenet Saint Louis. Tenet. Just Bring Yourself.

Tenet Healthcare Corporation, through its subsidiaries, owns and operates acute care hospitals and numerous related health care services. Tenet's name reflects its core business philosophy: the importance of shared values among partners in providing a full spectrum of health care.

Tenet's mission is to be recognized for the passion of our people and partners who provide quality, innovative care to the patients we serve in our communities. Our focus is on leadership, growth and philanthropy. It's a spirit you can experience first-hand and it's a philosophy that can enhance your own approach to health care, and your career goals. From the resources that go with being one of the largest investor-owned health care providers in the U.S., to our multiple locations coast to coast, one thing is clear - Tenet offers significant employment opportunities. So whatever you need to grow as a professional, we'll do our best to provide. All you need to bring is yourself!

Job Description

Description
The responsibility of the Patient Access Rep is to facilitate the patient intake process by greeting all customers in person and on the phone in a pleasant, cheerful manner, assisting them in various aspects of patient access, including, Scheduling, Registration, and Bed Control. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, privacy practices and patient bill of rights. Ensures that pre-certification and/or authorization are obtained, co-payments are collected, and appropriate bed assignments are made.


Qualifications

A) EDUCATION AND TRAINING:

High school or equivalent required

Additional college training preferred.

Basic Medical Terminology Required

B) LICENSING/REGISTRATION/CERTIFICATION:

None.

C) EXPERIENCE:

Minimum typing skills of 35 wpm.

Demonstrated working knowledge of PC/CRT/printer

Knowledge of function and relationships within a hospital environment preferred.

Customer service skills and experience.

Ability to work in a fast paced environment.

Ability to Multitask

Experience with compliance and EMTALA Required.

*A minimum of 3 months in a Patient Financial Services Setting is required (1 year preferred)

Shift Type* Days
Job Type* Full-time