Company Overview:
MedAssets partners with healthcare providers to improve their financial strength by implementing integrated spend management and revenue cycle solutions that help control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency. MedAssets serves more than 125 health systems, 3,300 hospitals and 30,000 non-acute care healthcare providers.
Job Purpose:
The purpose of this position is to ensure a high level of customer satisfaction by providing onsite sales representation and customer support to a defined MedAssets Supply Chain Systems Member IDN.
Essential Duties & Responsibilities:
- Identify savings opportunities to member through MedAssets proprietary tools and contract portfolio.
- Review monthly Spend Analysis (Price Audit, Non-Contract Spend, etc.): work with MedAssets Analyst to develop and communicate opportunities to the member, and coordinate with the VP of Supply Chain and other health system designees to implement opportunities.
- Maintain data ingetrity in a customized web-based catalog.
- Assist member with price discrepancy resolution with distributor and manufacturers for all member sites.
- Provide cost-benefit analysis of product conversion and standardization, identify commitment requirements, and obtain signed LOC's.
- Improve compliance by identifying custom contracting opportunities with MedAssets vendors.
- Identify opportunities for MedAssets contracting staff to contract with high volume vendors being utilized by the member, but not presently under a MedAssets contract.
- Manage relationships with member by meeting face-to-face with them to identify savings opportunities, resolve issues, and promote account penetration.
- Complete other projects as assigned.
Internal Responsibilities:
- Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time. Adheres to all applicable laws and regulations and the company's governance/compliance program.
- Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation. Assists with internal control failure remediation efforts.
- Becomes knowledgeable of internal control responsibilities through training and instruction. Responsible and accountable for internal control performance within their area of responsibility. Participates in the internal controls self-assessment process.
- Ensures concerns with internal control design or performance and process changes that impact internal control execution are communicated to management.
- Participate as an effective member of the sales team by attending meetings and disseminating important information obtained through sales activities.
- Keep RAMP current for all assigned members, including contact information (including mailing information) for all departments and ‘C' suite.
- Reports member problems to MedAssets for evaluation.
Requirements:
- Must posess a thorough understanding of the customer's business environment, including how to identify key issues our members are facing at each function and at the executive level.
- Must posess strong critical thinking skills for problem solving, and to identify other product and service opportunities.
- Position requires the ability to conduct in-depth discussions regarding healthcare purchasing with members and suppliers.
- Must be able to meet and establish positive working relationships with all levels of a member's organization, from employees of the purchasing department to C-level leaders.
- Must be able to articulate the value of MedAssets' products and services in the form of written and verbal communication as well as formal presentations.
- Must posess excellent account management skills including setting objectives, developing strategies to meet objectives on time utilizing all available internal resources, and documenting and communicating ongoing value to the account at various levels and departments.
- Position requires the ability to read, analyze and interpret general business documents, write reports and business correspondence, and effectively present information and respond to questions from managers, customers, vendors, and employees.
- Position requires the ability to calculate discounts, interest, proportions, and percentages.
- Bachelor's degree and 5 years experience.
- Position requires the ability to manage daily tasks and projects to conclusion. Sees areas where improvement is needed and takes steps to improve them. Clearly understands the priorities of the company and makes adjustments to tasks as appropriate to achieve overall objectives.
Minimum Knowledge, Competencies & Qualifications:
Thoroughly understands software products and internal processes regularly used by the company, including, but not limited to:
Custom Catalogs and Strategic Information
- RAMP
- LOCs
- MicroSoft Excel
- MicroSoft Word
- MicroSoft Outlook
- MicroSoft PowerPoint
- Microsoft CRM
- Internet
- Aspen Healthcare Metrics
- Revenue Cycle Management solutions
- MedAssets Analytical Systems
- Decision Support
- CEA
Travel:
Must have the ability to travel 10% of the time for regional and national meetings, training and other company events, plus weekly travel between member facilities located within assigned account.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit for long periods of time working at a computer. The position requires the ability to talk or hear. The position is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
We are an Equal Opportunity Employer
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